Skip to main content

A Change in Perspective About Artificial Intelligence Interactive Systems Design: Human Centric, Yes, But Not Limited to

  • Conference paper
  • First Online:
HCI International 2021 - Late Breaking Papers: Multimodality, eXtended Reality, and Artificial Intelligence (HCII 2021)

Abstract

In this paper, we want to show how the evolution of Artificial Intelligence must lead to change the point of view of the design of interactive systems based on it. It is necessary to re-think the decision-making paradigm where a user makes a decision with the support of the electronic system or where an Artificial Intelligence makes a decision autonomously. The new paradigm must consider that both the user and the Artificial Intelligence are two entities capable of making decisions and for which the decision-making process may be even a mediation between the human and artificial intelligence, taking into account that one can progressively mutually learn from the other. For this reason, in this work, we explain through a Decision Perception Model how to adapt the Human-Centred Design process to meet the requirements and necessities of Artificial Intelligence giving it the same importance as the user within the design.

Partially supported by MIUR PRIN 2017 grant number 2017JMHK4F004 and MIUR 2019 grant number AIM1872991-2.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Musumba, G.W., Nyongesa, H.O.: Context awareness in mobile computing: a review. Int. J. Mach. Learn. Appl. 2(1), 5 (2013)

    Google Scholar 

  2. Shneiderman, B.: Human-centered artificial intelligence: reliable, safe & trustworthy. Int. J. Hum. Comput. Interact. 36(6), 495–504 (2020). https://doi.org/10.1080/10447318.2020.1741118

    Article  Google Scholar 

  3. Blackhurst, J.L., Gresham, J.S., Stone, M.O.: The autonomy paradox. Armed Forces Journal, pp. 20–40 (2011). http://armedforcesjournal.com/the-autonomy-paradox/

  4. Jentzsch, S.F., Höhn, S., Hochgeschwender, N.: Conversational interfaces for explainable AI: a human-centred approach. In: Calvaresi, D., Najjar, A., Schumacher, M., Främling, K. (eds.) EXTRAAMAS 2019. LNCS (LNAI), vol. 11763, pp. 77–92. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-30391-4_5

    Chapter  Google Scholar 

  5. Battistoni, P., Di Gregorio, M., Romano, M., Sebillo, M., Vitiello, G., Solimando, G.: Sign language interactive learning - measuring the user engagement. In: Zaphiris, P., Ioannou, A. (eds.) HCII 2020. LNCS, vol. 12206, pp. 3–12. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-50506-6_1

    Chapter  Google Scholar 

  6. Battistoni, P., Di Gregorio, M., Romano, M., Sebillo, M., Vitiello, G.: AI at the edge for sign language learning support. In: The International Journal of Humanized Computing and Communication, vol. 1, no. 1, pp. 23–42. KS Press (2020)

    Google Scholar 

  7. Dafoe, A., Bachrach, Y., Hadfield, G., Horvitz, E., Larson, K., Graepel, T.: Cooperative AI: machines must learn to find common ground. Nature 593(7857), 33–36 (2021). https://doi.org/10.1038/d41586-021-01170-0

    Article  Google Scholar 

  8. Crease, R.P., Goldhaber, A.S.: The Quantum Moment: How Planck, Bohr, Einstein, and Heisenberg Taught Us to Love Uncertainty. W. W. Norton & Company, New York (2014)

    Google Scholar 

  9. Maxmen: Self-driving car dilemmas reveal that moral choices are not universal. Nature, 24 Oct 2018. https://www.nature.com/articles/d41586-018-07135-0

  10. Battistoni, P., Sebillo, M.: A tactile user device to interact with smart environments. In: Artificial Intelligence in HCI, Virtual, vol. 39. https://doi.org/10.1007/978-3-030-77772-2_30

  11. Rowland, C., Goodman, E., Charlier, M., Light, A., Lui, A.: Designing connected products: UX for the consumer Internet of Things. “O’Reilly Media, Inc.” (2015)

    Google Scholar 

  12. Stanton, B., Jensen, T.: “Trust and artificial intelligence.” Tech. Rep., NIST (2020)

    Google Scholar 

  13. Battistoni, P., Gregorio, M., Romano, M., Sebillo, M., Vitiello, G.: TactCube: designing mobile interactions with Ambient Intelligence. In: Ardito, C., et al. (eds.) INTERACT 2021. LNCS, vol. 12935, pp. 599–609. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-85610-6_34

    Chapter  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Marco Romano .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Battistoni, P., Romano, M., Sebillo, M., Vitiello, G. (2021). A Change in Perspective About Artificial Intelligence Interactive Systems Design: Human Centric, Yes, But Not Limited to. In: Stephanidis, C., et al. HCI International 2021 - Late Breaking Papers: Multimodality, eXtended Reality, and Artificial Intelligence. HCII 2021. Lecture Notes in Computer Science(), vol 13095. Springer, Cham. https://doi.org/10.1007/978-3-030-90963-5_29

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-90963-5_29

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-90962-8

  • Online ISBN: 978-3-030-90963-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics