Research on the Design of Mobile Infusion Devices for Children Based on Emotionalization

Abstract

The purpose of this study is to effectively obtain the emotional needs of children and their families during the infusion process, explore the design strategies of children's mobile infusion equipment from the emotional perspective, and improve the emotional experience of children and their families during the children's infusion process. Firstly, this study conducts research on the children and their families through user interviews and questionnaires, and maps out the flow chart of infusion for children by combining the results of the research and field observations. Through the analysis of the pain points and opportunity points in the process, the needs of the children and their families are extracted respectively, and then they are preliminarily analyzed, integrated and classified according to the three levels of emotional thinking. Secondly, in order to analyze and filter the requirements more deeply, this study introduces the Kano model, classifies the classified emotional design requirements into Kano attributes, and then uses the Better-Worse coefficient formula to calculate the user satisfaction index of each design requirement. And on this basis, we conduct a four-quadrant analysis of the requirements to obtain the importance ranking of the emotional requirements of the children and their families. Finally, based on the results of the above needs analysis, this study explores the design principles and strategies of children's mobile infusion equipment at the visceral, behavioral and reflective levels, and discusses the innovative ideas of children's infusion equipment in emotional expression. This study bridges the gap of emotional care for children and their families in the field of pediatric infusion, provides a reference for the design of children's mobile infusion equipment, and also provides a reference for the design optimization of future pediatric medical products.