Skip to main content

Improving Recommender System via Personalized Reconstruction of Reviews

  • Conference paper
  • First Online:
Collaborative Computing: Networking, Applications and Worksharing (CollaborateCom 2021)

Abstract

Textual reviews of items are a popular resource of online recommendation. The semantic of reviews helps to achieve improved representation of users and items for recommendation. Current review-based recommender systems understand the semantic of reviews from a static view, i.e., independent of the specific user-item pair. However, the semantic of the reviews are personalized and context-aware, i.e., same reviews can have different semantics when they are written by different users or towards different items. Therefore, we propose an improved recommendation model by reconstructing multiple reviews into a personalized document. Given a user-item pair, we design a cross-attention model to build personalized documents by selecting important words in the reviews of the given user towards the given item and vice versa. A semantic encoder of personalized document is then designed using a cross-transformer mechanism to learn document-level representation of users and items. Extensive experiments on three real-world datasets demonstrate the effectiveness of the proposed model.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    http://jmcauley.ucsd.edu/data/amazon/.

References

  1. Koren, Y.: Factorization meets the neighborhood: a multifaceted collaborative filtering model. In: Proceedings of the 14th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, KDD 2008, pp. 426–434. New York, NY, USA. Association for Computing Machinery (2008)

    Google Scholar 

  2. Linden, G., Smith, B., York, J.: Amazon.com recommendations: item-to-item collaborative filtering. IEEE Internet Comput. 7(1), 76–80 (2003)

    Google Scholar 

  3. Salakhutdinov, R., Mnih, A.: Probabilistic matrix factorization. In: Platt, J.C., Koller, D., Singer, Y., Roweis, S.T. (eds.), Advances in Neural Information Processing Systems 20, Proceedings of the Twenty-First Annual Conference on Neural Information Processing Systems, Vancouver, British Columbia, Canada, 3–6 December 2007, pp. 1257–1264. Curran Associates Inc (2007)

    Google Scholar 

  4. Bao, Y., Fang, H., Zhang, J.: Topicmf: simultaneously exploiting ratings and reviews for recommendation. In: Brodley, C.E., Stone, P. (eds.), Proceedings of the Twenty-Eighth AAAI Conference on Artificial Intelligence, 27–31 July 2014, Québec City, Québec, Canada, pp. 2–8. AAAI Press (2014)

    Google Scholar 

  5. Chen, C., Zhang, M., Liu, Y., Ma, S.: Neural attentional rating regression with review-level explanations. In: Proceedings of the 2018 World Wide Web Conference, WWW 2018, p. 1583C1592, Republic and Canton of Geneva, CHE 2018. International World Wide Web Conferences Steering Committee (2018)

    Google Scholar 

  6. Diao, Q., Qiu, M., Wu, C-Y., Smola, A.J., Jiang, J., Wang, C.: Jointly modeling aspects, ratings and sentiments for movie recommendation (JMARS). In: Macskassy, S.A., Perlich, C., Leskovec, J., Wang, W., Ghani, R. (eds.), The 20th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, KDD 2014, New York, NY, USA - 24–27 August 2014, pp. 193–202. ACM (2014)

    Google Scholar 

  7. Li, C., Quan, C., Peng, L., Qi, Y., Deng, Y., Wu, L.: A capsule network for recommendation and explaining what you like and dislike. In: Piwowarski, B., Chevalier, M., Gaussier, É., Maarek, Y., Nie, J.-Y., Scholer, F. (eds.), Proceedings of the 42nd International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2019, Paris, France, 21–25 July 2019, pp. 275–284. ACM (2019)

    Google Scholar 

  8. Liu, H., et al.: Hybrid neural recommendation with joint deep representation learning of ratings and reviews. Neurocomputing 374, 77–85 (2020)

    Article  Google Scholar 

  9. Liu, H., et al.: NRPA: neural recommendation with personalized attention. In: Piwowarski, B., Chevalier, M., Gaussier, É., Maarek, Y., Nie, J.-Y., Scholer, F. (eds.), Proceedings of the 42nd International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2019, Paris, France, 21–25 July 2019, pp. 1233–1236. ACM (2019)

    Google Scholar 

  10. Lu, Y., Dong, R., Smyth, B.: Coevolutionary recommendation model: mutual learning between ratings and reviews. In: Champin, P-A., Gandon, F., Lalmas, M., Ipeirotis, P.G. (eds.), Proceedings of the 2018 World Wide Web Conference on World Wide Web, WWW 2018, Lyon, France, 23–27 April 2018, pp. 773–782. ACM (2018)

    Google Scholar 

  11. Julian J. McAuley and Jure Leskovec. Hidden factors and hidden topics: understanding rating dimensions with review text. In Qiang Yang, Irwin King, Qing Li, Pearl Pu, and George Karypis, editors, Seventh ACM Conference on Recommender Systems, RecSys ’13, Hong Kong, China, October 12–16, 2013, pages 165–172. ACM, 2013

    Google Scholar 

  12. Wang, X., et al.: Neural review rating prediction with hierarchical attentions and latent factors. In: Li, G., Yang, J., Gama, J., Natwichai, J., Tong, Y. (eds.) DASFAA 2019. LNCS, vol. 11448, pp. 363–367. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-18590-9_46

    Chapter  Google Scholar 

  13. Ling, G., Lyu, M.R., King, I.: Ratings meet reviews, a combined approach to recommend. In: Kobsa, A., Zhou, M.X., Ester, M., Koren, Y. (eds.), Eighth ACM Conference on Recommender Systems, RecSys 2014, Foster City, Silicon Valley, CA, USA - 06–10 October 2014, pp. 105–112. ACM (2014)

    Google Scholar 

  14. Blei, D.M., Ng, A.Y., Jordan, M.I.: Latent dirichlet allocation. J. Mach. Learn. Res. 3, 993C1022 (2003)

    Google Scholar 

  15. Zheng, L., Noroozi, V., Yu, P.S.: Joint deep modeling of users and items using reviews for recommendation. CoRR, abs/1701.04783 (2017)

    Google Scholar 

  16. Liu, D., Li, J., Du, B., Chang, J., Gao, R.: DAML: dual attention mutual learning between ratings and reviews for item recommendation. In: Teredesai, A., Kumar, V., Li, Y., Rosales, R., Terzi, E., Karypis, G. (eds.), Proceedings of the 25th ACM SIGKDD International Conference on Knowledge Discovery & Data Mining, KDD 2019, Anchorage, AK, USA, 4–8 August 2019, pp. 344–352. ACM (2019)

    Google Scholar 

  17. Liu, H., Wang, W., Peng, Q., Wu, N., Wu, F., Jiao, P.: Toward comprehensive user and item representations via three-tier attention network. ACM Trans. Inf. Syst. 39(3), 1–22 (2021)

    Article  Google Scholar 

  18. Liu, H., Wang, W., Xu, H., Peng, Q., Jiao, P.: Neural unified review recommendation with cross attention. In: Huang, J., et al. (eds.), Proceedings of the 43rd International ACM SIGIR conference on research and development in Information Retrieval, SIGIR 2020, Virtual Event, China, 25–30 July 2020, pp. 1789–1792. ACM (2020)

    Google Scholar 

  19. Tay, Y., Luu, A.T., Hui, S.C.: Multi-pointer co-attention networks for recommendation. In: Guo, Y., Farooq, F., (eds.), Proceedings of the 24th ACM SIGKDD International Conference on Knowledge Discovery & Data Mining, KDD 2018, London, UK, 19–23 August 2018, pp. 2309–2318. ACM (2018)

    Google Scholar 

  20. Tan, Y., Zhang, M., Liu, Y., Ma, S.: Rating-boosted latent topics: understanding users and items with ratings and reviews. In: Kambhampati, S. (ed), Proceedings of the Twenty-Fifth International Joint Conference on Artificial Intelligence, IJCAI 2016, New York, NY, USA, 9–15 July 2016, pp. 2640–2646. IJCAI/AAAI Press (2016)

    Google Scholar 

  21. Seo, S., Huang, J., Yang, H., Liu, Y.: Interpretable convolutional neural networks with dual local and global attention for review rating prediction. In: Cremonesi, P., Ricci, F., Berkovsky, S., Tuzhilin, A. (eds.), Proceedings of the Eleventh ACM Conference on Recommender Systems, RecSys 2017, Como, Italy, 27–31 August 2017, pp. 297–305. ACM (2017)

    Google Scholar 

  22. Dong, X., et al.: Asymmetrical hierarchical networks with attentive interactions for interpretable review-based recommendation. In :The Thirty-Fourth AAAI Conference on Artificial Intelligence, AAAI 2020, The Thirty-Second Innovative Applications of Artificial Intelligence Conference, IAAI 2020, The Tenth AAAI Symposium on Educational Advances in Artificial Intelligence, EAAI 2020, New York, NY, USA, 7–12 February 2020, pp. 7667–7674. AAAI Press (2020)

    Google Scholar 

  23. Kim, D.H., Park, C., Oh, J., Lee, S., Yu, H.: Convolutional matrix factorization for document context-aware recommendation. In: Sen, S., Geyer, W., Freyne, J., Castells, P. (eds.), Proceedings of the 10th ACM Conference on Recommender Systems, Boston, MA, USA, 15–19 September 2016, pp. 233–240. ACM (2016)

    Google Scholar 

  24. Chin, J.Y., Zhao, K., Joty, S.R., Cong, G.: ANR: aspect-based neural recommender. In: Cuzzocrea, A., et al. (eds.) Proceedings of the 27th ACM International Conference on Information and Knowledge Management, CIKM 2018, Torino, Italy, 22–26 October 2018, pp. 147–156. ACM (2018)

    Google Scholar 

Download references

Acknowledgement

This work was supported by a grant from the National Key Research and Development Program of China (2018YFC0809804), State Key Laboratory of Communication Content Cognition (Grant No. A32003), the Artificial Intelligence for Sustainable Development Goals (AI4SDGs) Research Program, National Natural Science Foundation of China (U1736103, 61976154, 61402323, 61876128), the National Key Research and Development Program (2017YFE0111900).

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Bo Wang .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Huang, Z., Wang, B., Liu, H., Jiang, Q., Xiong, N., Hou, Y. (2021). Improving Recommender System via Personalized Reconstruction of Reviews. In: Gao, H., Wang, X. (eds) Collaborative Computing: Networking, Applications and Worksharing. CollaborateCom 2021. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 406. Springer, Cham. https://doi.org/10.1007/978-3-030-92635-9_17

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-92635-9_17

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-92634-2

  • Online ISBN: 978-3-030-92635-9

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics