Abstract
The concept and applications of the Internet of Things or IoT are well-known to those dealing with the technicalities and complexities of IoT. However, for most users, the understanding seems to be limited to the benefits and usability of the devices. In particular, grasping the privacy, security and other relevant issues, especially social issues, remains out of reach for most users. This paper addresses the problem of privacy, security and other relevant issues from users’ perspective and suggests three areas needing greater attention in resolving the issues. First, this paper highlights social issues and emphasizes the role of business leaders in dealing with the issues surrounding IoT devices. This paper argues that the onus and obligation lie with the business leaders as social architects to perform their duty of care in a socially responsible manner. Second, IoT is simply an IS product in which people and their views are one of the key elements for achieving the common goal, in this case, of networking of things and people. Ignoring the role of end-users as a critical part of IoT does not help achieve the common purpose. Lastly, given the transnational nature of the issue, governments worldwide are essential stakeholders and hence need to have a proactive and positive approach in the fight against the use of IoT for cybercrimes.
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Ali, A., Hussian, W. (2022). Challenges and Issues of the Internet of Things: Factoring Elements from the Social, Political and Information Systems. In: Hussain, W., Jan, M.A. (eds) IoT as a Service. IoTaaS 2021. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 421. Springer, Cham. https://doi.org/10.1007/978-3-030-95987-6_5
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