Abstract
COVID-19’s disruption to global economic activities has affected how UX designers work, with much collaborative work having to take place virtually. This study reports on the preparations for holding a remote UX design workshop, its running, issues that were encountered, and how they were overcome. Based on this experience, the authors recommend that preparations for holding remote UX workshops include ample offline pre-workshop preparation; a playbook for team members who are not physically present; utilization of online collaborative tools; and, where no other suitable options are available, asynchronous working.
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Acknowledgements
This work was financially supported by the Ministry of Science and Technology (MOST) in Taiwan, under MOST 111-2636-H-002-004- and MOST 110-2634-F-002-045, and the Center for Research in Econometric Theory and Applications (Grant no. 110L900204) from The Featured Areas Research Center Program within the framework of the Higher Education Sprout Project by the Ministry of Education (MOE) in Taiwan.
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Chen, HC., Jeng, W. (2022). Planning and Running a Low-Contact UX Design Workshop During the Pandemic: Challenges and Design Implications. In: Smits, M. (eds) Information for a Better World: Shaping the Global Future. iConference 2022. Lecture Notes in Computer Science(), vol 13192. Springer, Cham. https://doi.org/10.1007/978-3-030-96957-8_32
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DOI: https://doi.org/10.1007/978-3-030-96957-8_32
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