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Analysis of Critical Success Factors for Successfully Conducting Digitalization Projects

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Information Technology for Management: Business and Social Issues (FedCSIS-AIST 2021, ISM 2021)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 442))

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Abstract

Our article provides insights into which critical success factors (CSFs) for digital transformation projects are considered particularly relevant from the perspective of companies. To this end, we used an online survey addressing German companies with an existing set of CSFs. The aim of our study was to obtain a practice-oriented ranking to derive approaches for further research into CSFs in digital transformation. Our study shows that it is primarily CSFs in the dimensions of Corporate organization and Technology that are considered to be particularly relevant. For example, when asked about important CSFs, the companies stated that digital transformation projects require besides other factors a suitable Corporate culture, Top management support, and a Unified digital corporate strategy/vision. Thereby, this article contributes to CSF research in the context of digital transformation with profound experience and orientation knowledge. This will make it possible to develop practical recommendations for action and assistance in shaping the digital transformation.

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Authors and Affiliations

  1. Technische Universität Dresden, 01062, Dresden, Germany

    Christian Leyh & Konstanze Köppel

  2. Fraunhofer Center for International Management and Knowledge Economy IMW, 04109, Leipzig, Germany

    Sarah Neuschl & Milan Pentrack

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  1. Christian Leyh
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Correspondence to Christian Leyh .

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  1. University of Economics in Katowice, Katowice, Poland

    Ewa Ziemba

  2. University of Warsaw, Warsaw, Poland

    Witold Chmielarz

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Leyh, C., Köppel, K., Neuschl, S., Pentrack, M. (2022). Analysis of Critical Success Factors for Successfully Conducting Digitalization Projects. In: Ziemba, E., Chmielarz, W. (eds) Information Technology for Management: Business and Social Issues. FedCSIS-AIST ISM 2021 2021. Lecture Notes in Business Information Processing, vol 442. Springer, Cham. https://doi.org/10.1007/978-3-030-98997-2_1

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