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Benefits of Business Intelligence Systems and Multiple National Cultures During Covid-19

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From Grand Challenges to Great Solutions: Digital Transformation in the Age of COVID-19 (WeB 2021)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 443))

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Abstract

Infobesity presents a challenge in the information age, necessitating business intelligence systems for conducting business. The information age is also characterized by organizations spread across culturally different countries, which gain performance benefits from multiple national cultures. We study the effect of Business Intelligence Systems and Multiple National Cultures within the context of the Covid-19 pandemic that resulted in the erosion of market value of firms. We propose that though firms that used Business Intelligence Systems or benefitted from Multiple National Cultures exhibited better performance, the concurrent occurrence of these two phenomena resulted in a weakened effect on performance. Our econometric analysis of Fortune 500 firms finds strong support for our theory. We make significant contributions to the e-Business literature within the information systems discipline and to broader inter-disciplinary management research.

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Authors and Affiliations

  1. Indian School of Business, Gachibowli, Hyderabad, 500 111, Telangana, India

    Ankur Jaiswal & Abhishek Kathuria

  2. University of Hawai’i at Mānoa, 2404 Maile Way, Honolulu, HI, 96822, USA

    Prasanna P. Karhade

Authors
  1. Ankur Jaiswal
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  2. Abhishek Kathuria
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  3. Prasanna P. Karhade
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Correspondence to Ankur Jaiswal .

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Editors and Affiliations

  1. Oregon State University, Corvallis, OR, USA

    Shaokun Fan

  2. Florida State University, Tallahassee, FL, USA

    Noyan Ilk

  3. Miami University, Oxford, OH, USA

    Zhe Shan

  4. University of North Carolina at Charlotte, Charlotte, NC, USA

    Kexin Zhao

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Jaiswal, A., Kathuria, A., Karhade, P.P. (2022). Benefits of Business Intelligence Systems and Multiple National Cultures During Covid-19. In: Fan, S., Ilk, N., Shan, Z., Zhao, K. (eds) From Grand Challenges to Great Solutions: Digital Transformation in the Age of COVID-19. WeB 2021. Lecture Notes in Business Information Processing, vol 443. Springer, Cham. https://doi.org/10.1007/978-3-031-04126-6_2

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