Skip to main content

The Integrated Model Based on Big Data for Wearable Service Quality Trust

  • Conference paper
  • First Online:
Design, Operation and Evaluation of Mobile Communications (HCII 2022)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 13337))

Included in the following conference series:

  • 1972 Accesses

Abstract

The traditional trust adoption problem data comes from the questionnaire survey. The accuracy and objectivity are not high, and the practical application value is limited. The output of the research is usually the subjective factors affecting trust, and the deep reasons for low user trust are not deeply explored. This study aims to propose a new set of consumer wearable service quality trust integration model based on big data, deeply integrate the two different research fields of big data mining and trust adoption, and quantitatively describe how wearable service quality characteristics, privacy environment, business characteristics, personality characteristics and other factors affect consumers’ trust and adoption of wearable services.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 79.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 99.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Gu, Z., Cui, Y., Tang, H., Liu, X.: Customer satisfaction evaluation method based on big data. In: Salvendy, G., Wei, J. (eds.) HCII 2021. LNCS, vol. 12796, pp. 19–26. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-77025-9_3

    Chapter  Google Scholar 

  2. Cheng, L., Cao, J., Gu, Z.: Design of customer satisfaction evaluation system based on big data. In: Salvendy, G., Wei, J. (eds.) HCII 2021. LNCS, vol. 12796, pp. 3–10. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-77025-9_1

    Chapter  Google Scholar 

  3. Hu, Q., Shen, J.: A cluster and process collaboration-aware method to achieve service substitution in cloud service processes. Sci. Programm. 2020(1), 1–12 (2020)

    MathSciNet  Google Scholar 

  4. Gu, Z., Xu, F.: A novel firefly algorithm to solve the parameter self-tuning problem of PID controller. J. Syst. Manag. 026(001), 101–106 (2017)

    Google Scholar 

  5. Gu, Z., Xiong, H., Hu, W.: Empirical comparative study of wearable service trust based on user clustering. J. Organ. End User Comput. (JOEUC) 33(6), 1–16 (2021)

    Article  Google Scholar 

  6. Gu, Z., Wei, J.: Empirical study on initial trust of wearable devices based on product characteristics. J. Comput. Inf. Syst. 61, 520–528 (2020)

    Google Scholar 

  7. Gu, Z., Wei, J.: Wearable services adoption study from a perspective of usability. In: Salvendy, G., Wei, J. (eds.) HCII 2020. LNCS, vol. 12216, pp. 16–22. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-50350-5_2

    Chapter  Google Scholar 

  8. Pahnila, S., Siponen, M., Zheng, X.: Integrating habit into UTAUT: the Chinese eBay case. Pac. Asia J. Assoc. Inf. Syst. 3(2), 1–30 (2011)

    Google Scholar 

  9. Gu, Z., Wei, J., Xu, F.: An empirical study on factors influencing consumers’ initial trust in wearable commerce. J. Comput. Inf. Syst. 56(1), 79–85 (2016)

    Google Scholar 

  10. Schapp, S., Cornelius, R.: U-Commerce – Leading the New World of Payments, A Visa International and Accenture White Paper. http://www.corporate.visa.com/av/ucomm/u_whitepaper.pdf

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Hongwei Ma .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Gu, Z., Ma, H., Liu, X. (2022). The Integrated Model Based on Big Data for Wearable Service Quality Trust. In: Salvendy, G., Wei, J. (eds) Design, Operation and Evaluation of Mobile Communications. HCII 2022. Lecture Notes in Computer Science, vol 13337. Springer, Cham. https://doi.org/10.1007/978-3-031-05014-5_17

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-05014-5_17

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-05013-8

  • Online ISBN: 978-3-031-05014-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics