Abstract
The main objective of this work is to evaluate through different user experience evaluation methods which have been modified to be implemented with blind users, the accessibility, utility, ease of use, among other factors of the UX with blind people from Mexico and Costa Rica. The approach used based on the methods used was qualitative and quantitative, the first to know the opinion of the target users and the second to evaluate some aspects such as time or the fulfillment of the task in a general way. The study sample consisted of 10 users, 5 Mexicans and 5 Costa Ricans, between 18 and 41 years old, of both genders with knowledge in the use of mobile devices and screen readers. As a result, we observed that regardless of being users from different countries, the methods are easy to follow and implement as they are designed for blind users. Therefore, the research allows us to conclude that it is relevant to make minor adjustments to existing methods to evaluate the prototypes of systems, products, or services from the early stages with the target users to guarantee a UX that meets the characteristics of blind participants.
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Álvarez-Robles, T., Álvarez-Rodriguez, F.J., Sandoval-Bringas, J.A. (2022). Modified User Experience Evaluation Methods Applied to Blind Users in Latin America: Case Study TriviaBlind. In: Antona, M., Stephanidis, C. (eds) Universal Access in Human-Computer Interaction. Novel Design Approaches and Technologies. HCII 2022. Lecture Notes in Computer Science, vol 13308. Springer, Cham. https://doi.org/10.1007/978-3-031-05028-2_12
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