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The User-Centred Design in the Development of a Platform for Teletherapy for People with Aphasia

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Universal Access in Human-Computer Interaction. Novel Design Approaches and Technologies (HCII 2022)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 13308))

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Abstract

Aphasia is an acquired neurogenic language disorder. Teletherapy can improve the access and frequency of care, and is comparable to face-to-face therapy. However, the use of technology can be difficult for people with aphasia (PWA). The project TELL aims to develop and evaluate a platform for teletherapy especially for PWA including a videoconferencing system and therapy-management tools. The primary aim was to specify the known requirements for the platform in user-centred design (UCD) workshops. The secondary aim was to gain first information whether UCD workshops can be conducted via videoconferencing systems with PWA and speech and language therapists (SLTs). On the basis of a catalogue of requirements of the first project phase, initial drafts (wireframes) of the platform were developed. In the UCD workshops the participants were asked to perform tasks within the platform giving verbal feedback. Qualitative analysis and ad-hoc observational checklists were used for evaluation. The analysis of the checklists showed which functions were accessible und intuitive for the users (e.g. set reminders, start therapy session). The qualitative content analysis revealed which elements were experienced positively (e.g., design) or negatively (e.g. font size, location of buttons) as well as further needs expressed by the participants. Results are integrated into constant iterations of the platform development. The user workshops were crucial to specify and revise initial drafts of the platform. UCD allows to constantly focus on the accessibility and user goals of PWA as well as SLTs within the development process. The digital workshops were feasible with both groups.

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Notes

  1. 1.

    The current work is supported by a grant of the German Federal Ministry of Education and Research [BMBF, 01IS19039].

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Authors and Affiliations

  1. Faculty of Engineering and Health, University of Applied Sciences and Arts Hildesheim/Holzminden/Göttingen, Health Campus Göttingen, Göttingen, Germany

    Bianca Spelter & Juliane Leinweber

  2. Faculty of Healthcare and Nursing, Catholic University of Applied Sciences Mainz, Mainz, Germany

    Sabine Corsten, Lara Diehlmann & Almut Plath

Authors
  1. Bianca Spelter
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Correspondence to Bianca Spelter .

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  1. Foundation for Research and Technology - Hellas (FORTH), Heraklion, Crete, Greece

    Margherita Antona

  2. University of Crete and Foundation for Research and Technology - Hellas (FORTH), Heraklion, Crete, Greece

    Constantine Stephanidis

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Spelter, B., Corsten, S., Diehlmann, L., Plath, A., Leinweber, J. (2022). The User-Centred Design in the Development of a Platform for Teletherapy for People with Aphasia. In: Antona, M., Stephanidis, C. (eds) Universal Access in Human-Computer Interaction. Novel Design Approaches and Technologies. HCII 2022. Lecture Notes in Computer Science, vol 13308. Springer, Cham. https://doi.org/10.1007/978-3-031-05028-2_23

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  • DOI: https://doi.org/10.1007/978-3-031-05028-2_23

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