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Access@tour: A Digital Platform to Promote Accessible Tourism

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Universal Access in Human-Computer Interaction. Novel Design Approaches and Technologies (HCII 2022)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 13308))

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Abstract

The aim of this study is to present an innovative solution, a web-based information system (WBIS) named access@tour, which can support knowledge and information transfer in the context of accessible tourism. A first prototype of this solution was developed in Adobe XD and includes a broad set of requirements in terms of information and accessibility. These were identified in a rigorous process of requirement engineering involving three important stakeholders of this market: demand (people with special needs, caregivers, and social organizations); supply agents; and teaching institutions. To present the concept and demonstrate the solution, some interfaces of access@tour will be explained and detailed, illustrating the layout, content, and main functionalities available in the system. Thus, from a theoretical perspective, it was possible with this study to demonstrate a concept of exchange and sharing of information suitable for promoting tourism for all. From a practical perspective, this study creates a communication channel between different stakeholders in the accessible tourism market.

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Acknowledgments

This work was financially supported by the project ACTION – Accessible Tourism: Co-Creation of Tourism Experiences Through Web-Based Intelligent Systems, funded by FEDER, through COMPETE2020 – Programa Operacional Competitividade e Internacionalização (POCI-01–0145-FEDER-030376), and by national funds (OE), through FCT/MCTES (PTDC/EGE-OGE/30376/2017).

Author information

Authors and Affiliations

  1. Department of Economics, Management, Industrial Engineering and Tourism, University of Aveiro, 3010-193, Aveiro, Portugal

    Pedro Teixeira

  2. Department of Economics, Management, Industrial Engineering and Tourism, Institute of Electronics and Informatics Engineering of Aveiro, University of Aveiro, 3010-193, Aveiro, Portugal

    Leonor Teixeira

  3. Department of Economics, Management, Industrial Engineering and Tourism, Governance, Competitiveness and Public Policies, University of Aveiro, 3010-193, Aveiro, Portugal

    Celeste Eusébio

Authors
  1. Pedro Teixeira
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  2. Leonor Teixeira
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  3. Celeste Eusébio
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Corresponding author

Correspondence to Leonor Teixeira .

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Editors and Affiliations

  1. Foundation for Research and Technology - Hellas (FORTH), Heraklion, Crete, Greece

    Margherita Antona

  2. University of Crete and Foundation for Research and Technology - Hellas (FORTH), Heraklion, Crete, Greece

    Constantine Stephanidis

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Teixeira, P., Teixeira, L., Eusébio, C. (2022). Access@tour: A Digital Platform to Promote Accessible Tourism. In: Antona, M., Stephanidis, C. (eds) Universal Access in Human-Computer Interaction. Novel Design Approaches and Technologies. HCII 2022. Lecture Notes in Computer Science, vol 13308. Springer, Cham. https://doi.org/10.1007/978-3-031-05028-2_9

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  • DOI: https://doi.org/10.1007/978-3-031-05028-2_9

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-05027-5

  • Online ISBN: 978-3-031-05028-2

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