Abstract
This paper addresses the challenge of increasing adherence to self-report questionnaires by introducing a mobile communication technique called NOW Interactions. NOW Interactions persuades people to provide bits of information in a moment, at the right time, with minimal interruption of their current activity, and makes it easier for users to respond than to dismiss an information request, without opening an application. NOW Interactions is based on principles from interaction design, microinteractions, and persuasive design. Timely and smooth interactions are ensured by taking into account the process that users go through when providing information. We illustrate NOW Interactions in a functional prototype that aims to reinforce the quality and reliability in e-healthcare solutions by innovating the methods used to gather information through self-report questionnaires. Results from a pilot study confirm the need for innovation of self-report questionnaires, indicate potential for NOW Interactions, and suggest the need for further research on NOW Interactions to test interplay with sensors, authoring tools, and integration in health applications.
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Barendregt, R., Wasson, B. (2022). Persuasive Mobile NOW Interactions. In: Kurosu, M. (eds) Human-Computer Interaction. User Experience and Behavior. HCII 2022. Lecture Notes in Computer Science, vol 13304. Springer, Cham. https://doi.org/10.1007/978-3-031-05412-9_22
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