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The Increasing e-Competence Gap: Developments over the Past Five Years in the German Public Sector

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HCI in Business, Government and Organizations (HCII 2022)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 13327))

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Abstract

The continuously growing speed of the digital transformation also impacts governments and public administrations worldwide. To keep up with this development, public officials are required to obtain and improve so-called e-competences. In order to determine developments in the perceived relevance of those competences over the past five years, we have set up a comparative survey study investigating (a) how the perceived importance of certain e-competences has developed (b) whether the supply of professionals holding certain e-competences has changed and (c) whether there is a change in public sector employees being sent to relevant training. The survey was filled out in 2016 and 2021. Out of 54 inquired variables, 29 show a statistically significant increase. From the employees’ perspective, we found a perceived increase in the importance and demand of e-competences and a decrease in having enough professionals available holding these e-competences.

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Acknowledgements

This paper was developed in the research project , which is funded by the German IT Planning Council. The authors thank the Project Management of the FITKO, promotion sign FI-50/043/001-022022.

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Authors and Affiliations

  1. University of Münster, ERCIS, Münster, Germany

    Michael Koddebusch, Sebastian Halsbenning, Paul Kruse, Michael Räckers & Jörg Becker

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  1. Michael Koddebusch
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  2. Sebastian Halsbenning
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  3. Paul Kruse
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  4. Michael Räckers
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  5. Jörg Becker
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Correspondence to Michael Koddebusch .

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Editors and Affiliations

  1. City University of Hong Kong, Hong Kong, Hong Kong

    Fiona Fui-Hoon Nah

  2. City University of Hong Kong, Hong Kong, Hong Kong

    Keng Siau

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Koddebusch, M., Halsbenning, S., Kruse, P., Räckers, M., Becker, J. (2022). The Increasing e-Competence Gap: Developments over the Past Five Years in the German Public Sector. In: Fui-Hoon Nah, F., Siau, K. (eds) HCI in Business, Government and Organizations. HCII 2022. Lecture Notes in Computer Science, vol 13327. Springer, Cham. https://doi.org/10.1007/978-3-031-05544-7_6

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  • DOI: https://doi.org/10.1007/978-3-031-05544-7_6

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  • Online ISBN: 978-3-031-05544-7

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