Abstract
The digitalisation of society may pose major challenges for active ageing promotion, representing a source of social exclusion for many older people lacking the basic digital skills. Older Italians are amongst the least digitally savvy in Europe. In this context, there is an urgent need for accessible and inclusive digital educational programs, targeting specifically the frailest group of the old age population. The Cyber School for Grandparents initiative is an innovative intergenerational educational program aimed at training secondary school students to become cyber tutors for their grandparents. The aim of this work is to present all the steps performed to design and implement the intervention in the school context and to perform a feasibility study on this educational experience, assessing pre-post changes on older adults’ digital skills, use and attitudes as well as monitoring students’ participation and learning outcomes. The study is ongoing and will provide useful information for the implementation of similar initiative in other contexts.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Eurostat: Statistics—Eurostat. https://ec.europa.eu/eurostat/databrowser/view/tps00028/default/table?lang=en. Accessed 23 Dec 2021
MEF: The National Recovery and Resilience Plan (NRRP) - Ministry of Economy and Finance. https://www.mef.gov.it/en/focus/The-National-Recovery-and-Resilience-Plan-NRRP/. Accessed 23 Dec 2021
Sala, E., Gaia, A.: Older People’s Use of «Information and Communication Technology» in Europe. The Italian Case. Auton. locali e Serv. Soc. XLII, 163–183 (2019). https://doi.org/10.1447/95863
Gaia, A., Sala, E., Cerati, G.: Social networking sites use and life satisfaction. A quantitative study on older people living in Europe. Eur. Soc. 23, 98–118 (2021). https://doi.org/10.1080/14616696.2020.1762910
Czaja, S.J., et al.: Factors predicting the use of technology: findings from the center for research and education on aging and technology enhancement (CREATE). Psychol. Aging. 21, 333 (2006). https://doi.org/10.1037/0882-7974.21.2.333
Czaja, S.J., Sharit, J.: Age differences in attitudes toward computers. J. Gerontol. Ser. B. 53B, P329–P340 (1998). https://doi.org/10.1093/GERONB/53B.5.P329
Jay, G.M., Willis, S.L.: Influence of direct computer experience on older adults’ attitudes toward computers. J. Gerontol. 47, 250–257 (1992). https://doi.org/10.1093/geronj/47.4.P250
González, A., Paz RamĂrez, M., Viadel, V.: ICT learning by older adults and their attitudes toward computer use (2015).https://doi.org/10.1155/2015/849308
Ibarra, F., Baez, M., Cernuzzi, L., Casati, F.: A systematic review on technology-supported interventions to improve old-age social wellbeing: loneliness, social isolation, and connectedness. J. Healthc. Eng. 2020 (2020). https://doi.org/10.1155/2020/2036842
Chen, Y.R.R., Schulz, P.J.: The effect of information communication technology interventions on reducing social isolation in the elderly: a systematic review. J. Med. Internet Res. 18, e18 (2016). https://doi.org/10.2196/jmir.4596
Forsman, A.K., Nordmyr, J., Matosevic, T., Park, A.L., Wahlbeck, K., McDaid, D.: Promoting mental wellbeing among older people: technology-based interventions. Health Promot. Int. 33, 1042–1054 (2018). https://doi.org/10.1093/heapro/dax047
Casanova, G., Zaccaria, D., Rolandi, E., Guaita, A.: The effect of information and communication technology and social networking site use on older people⇔s well-being in relation to loneliness: Review of experimental studies (2021). https://doi.org/10.2196/23588https://www.jmir.org/2021/3/e23588
Yardley, L., Ainsworth, B., Arden-Close, E., Muller, I.: The person-based approach to enhancing the acceptability and feasibility of interventions. Pilot Feasibility Stud. 1, 1–7 (2015). https://doi.org/10.1186/S40814-015-0033-Z
Nef, T., Ganea, R.L., MĂĽri, R.M., Mosimann, U.P.: Social networking sites and older users - a systematic review (2013). https://doi.org/10.1017/S1041610213000355
Newman, L., Stoner, C., Spector, A.: Social networking sites and the experience of older adult users: a systematic review (2019). https://doi.org/10.1017/S0144686X19001144. https://www.cambridge.org/core/journals/ageing-and-society/article/abs/social-networking-sites-and-the-experience-of-older-adult-users-a-systematic-review/3A780F958A4F3007254F2BE8FC2EB3E0
Freeman, S., et al.: Intergenerational effects on the impacts of technology use in later life: insights from an international, multi-site study. Int. J. Environ. Res. Public Health. 17, 1–14 (2020). https://doi.org/10.3390/ijerph17165711
Hänninen, R., Taipale, S., Luostari, R.: Exploring heterogeneous ICT use among older adults: the warm experts’ perspective. New Media Soc. 23, 1584–1601 (2021). https://doi.org/10.1177/1461444820917353
ten Bruggencate, T., Luijkx, K.G., Sturm, J.: How to fulfil social needs of older people: exploring design opportunities for technological interventions. Gerontechnology 18, 156–167 (2019). https://doi.org/10.4017/gt.2019.18.3.003.00
Bakardjieva, M.: Internet Society: The Internet in Everyday Life, pp. 1–220 (2005). https://doi.org/10.4135/9781446215616
Széman, Z.: A new pattern in long-term care in Hungary: Skype and youth volunteers. Anthropol. Noteb. 20, 105–117 (2014)
LĂłpez SeguĂ, F., de San Pedro, M., Verges, E.A., Algado, S.S., CuyĂ s, F.G.: An intergenerational information and communications technology learning project to improve digital skills: user satisfaction evaluation. JMIR Aging. 2, e13939 (2019). https://doi.org/10.2196/13939
LoBuono, D.L., Leedahl, S.N., Maiocco, E.: Teaching technology to older adults (2020). https://doi.org/10.3928/00989134-20191118-02. https://pubmed.ncbi.nlm.nih.gov/31895957/
Lee, O.E.-K., Kim, D.-H.: Bridging the digital divide for older adults via intergenerational mentor-up 29, 786–795 (2018). https://doi.org/10.1177/1049731518810798
Lee, O.E.K., Kim, D.H.: Intergenerational forum to enhance students’ engagement and learning outcomes: a community-based participatory research study. J. Intergener. Relatsh. 15, 241–257 (2017). https://doi.org/10.1080/15350770.2017.1330043
Zaccaria, D., et al.: Assessing the impact of social networking site use on older people’s loneliness and social isolation. a randomized controlled trial: the aging in a networked society-social experiment study (ANS-SE). Contemp. Clin. Trials Commun. 19, 100615 (2020). https://doi.org/10.1016/j.conctc.2020.100615
Vaccaro, R., et al.: Effect of a social networking site training on cognitive performance in healthy older people and role of personality traits. results from the randomized controlled trial ageing in a networked society-social experiment (ANS-SE) Study. Exp. Aging Res. (2021). https://doi.org/10.1080/0361073X.2021.1982351
Rolandi, E., et al.: Loneliness and social engagement in older adults based in Lombardy during the covid-19 lockdown: the long-term effects of a course on social networking sites use. Int. J. Environ. Res. Public Health. 17, 1–12 (2020). https://doi.org/10.3390/ijerph17217912
Casanova, G., et al.: New older users’ attitudes toward social networking sites and loneliness: the case of the oldest-old residents in a small Italian city. Soc. Media + Soc. 7, 205630512110529 (2021). https://doi.org/10.1177/20563051211052905
Mulasso, A., Roppolo, M., Gobbens, R.J.J., Rabaglietti, E.: The Italian version of the tilburg frailty indicator: analysis of psychometric properties. Res. Aging. 38, 842–863 (2016). https://doi.org/10.1177/0164027515606192
Gaggioli, A., et al.: Intergenerational group reminiscence: a potentially effective intervention to enhance elderly psychosocial wellbeing and to improve children’s perception of aging. Educ. Gerontol. 40, 486–498 (2014). https://doi.org/10.1080/03601277.2013.844042
Petrillo, G., Capone, V., Caso, D., Keyes, C.L.M.: The mental health continuum–short form (MHC–SF) as a measure of well-being in the Italian context. Soc. Indic. Res. 121(1), 291–312 (2014). https://doi.org/10.1007/s11205-014-0629-3
Roque, N.A., Boot, W.R.: A new tool for assessing mobile device proficiency in older adults: the mobile device proficiency questionnaire. J. Appl. Gerontol. 37, 131–156 (2018). https://doi.org/10.1177/0733464816642582
Caliandro, A., Garavaglia, E., Sturiale, V., Di Leva, A: Older people and smartphone practices in everyday life: an inquire on digital sociality of Italian older users 24, 47–78 (2021). https://doi.org/10.1080/10714421.2021.1904771
Bixter, M.T., Blocker, K.A., Mitzner, T.L., Prakash, A., Rogers, W.A.: Understanding the use and non-use of social communication technologies by older adults: a qualitative test and extension of the UTAUT model. Gerontechnology 18, 70 (2019). https://doi.org/10.4017/GT.2019.18.2.002.00
Aranha, M., James, K., Deasy, C., Heavin, C.: Exploring the barriers and facilitators which influence mHealth adoption among older adults: a literature review. Gerontechnology 20, 1–16 (2021). https://doi.org/10.4017/GT.2021.20.2.424.06
Wister, A., O’Dea, E., Fyffe, I., Cosco, T.D.: Technological interventions to reduce loneliness and social isolation among community-living older adults: a scoping review. Gerontechnology 20, 1–16 (2021). https://doi.org/10.4017/GT.2021.20.2.30-471.11
Zhang, F., Kaufman, D.: A review of intergenerational play for facilitating interactions and learning (2016). https://doi.org/10.4017/gt.2016.14.3.002.00
Martins, T., et al.: Intergenerational programs review: study design and characteristics of intervention, outcomes, and effectiveness: research. J. Intergener. Relatsh. 17, 93–109 (2019). https://doi.org/10.1080/15350770.2018.1500333
Burnes, D., et al.: Interventions to reduce ageism against older adults: a systematic review and meta-analysis (2019). https://doi.org/10.2105/AJPH.2019.305123. https://ajph.aphapublications.org/doi/abs/10.2105/AJPH.2019.305123
Lancaster, G.A., Thabane, L.: Guidelines for reporting non-randomised pilot and feasibility studies. Pilot Feasibility Stud. 5, 1–6 (2019). https://doi.org/10.1186/S40814-019-0499-1
Acknowledgements
The project was supported by the BiUniCrowd program and by Fondazione Comunitaria del Ticino-Olona. We are grateful to all of our donors, with special thanks to Lions Club Abbiategrasso and Manuela Magistrelli.
We thank the teachers of the Bachelet Institute for their valuable contribution to the project: Paola Cucchetti, Sara Mazzetto, Alexia Scimè, Laura Platti. We finally thank Elena Bitetto for her support during the crowdfunding campaign.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Rolandi, E., Sala, E., Colombo, M., Vaccaro, R., Guaita, A. (2022). Designing an Innovative Intergenerational Educational Program to Bridge the Digital Divide: The Cyber School for Grandparents Initiative. In: Gao, Q., Zhou, J. (eds) Human Aspects of IT for the Aged Population. Technology in Everyday Living. HCII 2022. Lecture Notes in Computer Science, vol 13331. Springer, Cham. https://doi.org/10.1007/978-3-031-05654-3_28
Download citation
DOI: https://doi.org/10.1007/978-3-031-05654-3_28
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-05653-6
Online ISBN: 978-3-031-05654-3
eBook Packages: Computer ScienceComputer Science (R0)