Skip to main content
SpringerLink
Log in

User Experience Research in China: A 15-Year Bibliometric Analysis

  • Conference paper
  • First Online:
Book cover Design, User Experience, and Usability: UX Research, Design, and Assessment (HCII 2022)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 13321))

Included in the following conference series:

Abstract

With the continuous development of China’s economy, the proportion of added value of service industry in gross domestic product in China has exceeded 50%, and reached 54.5% in 2020. User experience is an important link in the economy of the service industry, analyzing the development trend of academic research in the area of user experience in China, focusing on the hot issues of user experience research in China, and understanding the current needs of user experience research in the Chinese market will serve as a guide for future research directions for research scholars in the area of user experience. However, at present time, little has been done in user experience of China from the very beginning to 2021 through knowledge mapping analysis. This paper uses a scientific bibliometric method to make a comprehensive analysis with literature visualization by using CiteSpace and SATI selecting the core journal articles indexed by Chinese National Knowledge Infrastructure (CNKI) from 2006 which is the beginning year of Chinese user experience research to November 2021. User experience as a research keyword is started in 2006 in China, which has involved in a wide distribution of subject areas, mainly focused on computer software, graphics, industrial technology, press media, and internet technology. There is a need of collaboration of schools in discipline research in the area of user experience research in China. The research hotspots in the field of user experience in China in recent years mainly focus on the perspective of user sensory experience, interactive experience, and internet application experience. In the future, the research trend of user experience in China may focus on the impact of user sensory factors and situational factors on user experience, the interdisciplinary research of China’s aging population and intelligent devices, and the user experience research of virtual reality interaction in Experience Metaverse.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 109.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 139.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Toffler, A.: Future Shock, Reissue. Bantam, New York (1985)

    Google Scholar 

  2. Zhang, J.: Reflections on accelerating the development of tertiary industry in China. J. Cent. Univ. Financ. Econ. 08, 1–2 (1994)

    Google Scholar 

  3. Xi, J.: The Governance of China, 2nd edn. Foreign Language Press, Beijing (2020)

    Google Scholar 

  4. Pine, I.I., Gilmore, J.H.: Welcome to the experience economy. Harv. Bus. Rev. 76(7–8), 97–105 (1998)

    Google Scholar 

  5. Schmitt, B.H.: Experiential marketing. J. Mark. Manag. 15(1–3), 53–67 (1999)

    Article  Google Scholar 

  6. Chen, C., Chen, Y., Hou, J.: CiteSpace II: identification and visualization of new trends and trends in scientific literature. J. China Soc. Sci. Tech. Inf. 28(3), 401–421 (2009)

    Google Scholar 

  7. Chen, C.: Predictive effects of structural variation on citation counts. J. Am. Soc. Inform. Sci. Technol. 63(3), 431–449 (2012)

    Article  Google Scholar 

  8. Peng, X., Cheng, N., Pei, X., Fang, H., Ma, Y., Qian, S.: Analysis of factors affecting user experience of mobile video platform. Packag. Eng. 42(12), 9 (2021). https://doi.org/10.19554/j.cnki.1001-3563.2021.12.022

  9. Zhang, L., Li, Z., Wang, J.: User perception model of e-business ecosystem. Inf. Sci. 38(8), 145 (2020). https://doi.org/10.13833/j.issn.1007-7634.2020.08.022

  10. Xu, Z., Shang, S., Shi, Y.: Research on key influencing factors of user experience of electronic health website based on DEMATEL. Library 11, 33 (2020)

    Google Scholar 

  11. Chen, J., Zhong, Y., Deng, S.: An empirical study and analysis of influencing factors of the user experience of mobile social networking platform. Inf. Stud.: Theory Appl. 39(1), 95 (2016). https://doi.org/10.16353/j.cnki.1000-7490.2016.01.016

  12. Li, X.: Web user experience model based on general psychological stratification theory. Inf. Doc. Serv. 01, 62–65 (2010). https://doi.org/10.3969/j.issn.1002-0314.2010.01.014

    Article  Google Scholar 

  13. Hou, G., Li, Y.: Effects of reading experience for the elder adults on continuous willingness of information behavior: an empirical study. J. Natl. Libr. China 30(02), 54–66 (2021). https://doi.org/10.13666/j.cnki.jnlc.2021.0205

  14. Zhu, M., Zhu, Q.: Study on the scale development of the influencing factors of mobile visual search user experience. J. Mod. Inf. 41(02), 65–77 (2021). https://doi.org/10.3969/j.issn.1008-0821.2021.02.007

    Article  Google Scholar 

  15. Li, Y., Liu, H., Zhu, L.: Optimization design approach for user experience of the elderly APP based on Kano model and conjoint analysis. Packag. Eng. 42(02), 77–85 (2021). https://doi.org/10.19554/j.cnki.1001-3563.2021.02.012

  16. Li, Y., Zhou, J., Zhu, L.: Research of user experience evaluation of electronic product for the elderly based on Taguchi-quality-thinking. J. Mach. Des. 37(02), 131–137 (2020). https://doi.org/10.13841/j.cnki.jxsj.2020.02.019

  17. Zhang, Y., Luo, T., Nunes, M.B.: Interface design of digital memory resource recommender system based on user experience. Libr. Dev. 9(06), 1–13 (2021)

    Google Scholar 

  18. Tan, H., You, Z., Peng, S.: Big data-driven user experience design. Packag. Eng. 41(02), 7–12 (2020). https://doi.org/10.19554/j.cnki.1001-3563.2020.02.002

  19. Qian, M., Gan, L.: Experimental study of users’ experience of website classification system. Inf. Stud.: Theory Appl. 35(09), 103–108 (2012). https://doi.org/10.16353/j.cnki.1000-7490.2012.09.027

  20. Liu, Y.: User experience design of automotive after-sales service scenarios. Packag. Eng. 40(02), 31–38 (2019). https://doi.org/10.19554/j.cnki.1001-3563.2019.02.005

  21. Tan, P., Wang, M., Fu, T., Ji, Y.: Interaction design of cultural heritage type augment reality application based on experiential learning theory. Packag. Eng. 42(4), 1–7 (2021)

    Google Scholar 

  22. Zheng, F., Zhao, Y., Zhu, Q.: Comparative studies on the human-computer interaction and digital reading platform: from the perspective of user experience. Libr. J. 34(07), 50–58 (2015). https://doi.org/10.13663/j.cnki.lj.2015.07.009

  23. Zhou, Y., Luo, S., Zhu, S.: User-centered service design in handheld mobile devices. Comput. Integr. Manuf. Syst. 18(02), 243–253 (2012). https://doi.org/10.13196/j.cims.2012.02.21.zhouyx.019

  24. Luo, S., Zhu, S., Ying, F., Zhang, J.: Scenario-based user experience design in mobile phone interface. Comput. Integr. Manuf. Syst. 16(02), 239–248 (2010). https://doi.org/10.13196/j.cims.2010.02.17.luoshj.009

  25. Wu, J., Huang, C., Cai, J.: Research on user experience design of internet shopping website. Packag. Eng. 33(08), 68–71 (2012). https://doi.org/10.19554/j.cnki.1001-3563.2012.08.019

  26. Liao, Q., Wang, M., Feng, Z.: Voice interaction design of smart home products based on emotional interaction. Packag. Eng. 40(16), 37–42+66 (2019). https://doi.org/10.19554/j.cnki.1001-3563.2019.16.006

  27. Yuan, H., Lao, C., Zhang, Q., Liang, B., Zang, C.: Design of industrial servo press touch-type interactive interface based on user experience. Packag. Eng. 40(12), 229–235 (2019). https://doi.org/10.19554/j.cnki.1001-3563.2019.12.040

  28. Liu, Y., Wang, F.: Design of language learning APP to optimize user experience. Packag. Eng. 42(04), 103–108 (2021). https://doi.org/10.19554/j.cnki.1001-3563.2021.04.013

  29. Wu, Z., Wu, Y., Du, Y., Duan, Y.: Interactive design of children’s intelligent toys guided by tactile experience. Packag. Eng. 7(28), 1–9 (2021)

    Google Scholar 

  30. Li, W.: On the relationship between the interactive online advertisement and the client experience. Art Des. (05), 96–97 (2008). https://doi.org/10.16272/j.cnki.cn11-1392/j.2008.05.035

  31. Wang, Y., Wang, X., Niu, J., Liu, J.: Research on the interaction design of smart dolls based on children’s sensory interaction experience. Design 34(19), 4–5 (2021)

    Google Scholar 

  32. Shen, T., Hao, Y.: Interactive visual experience design in autonomous communication environment. Packag. Eng. 39(24), 70–75 (2018). https://doi.org/10.19554/j.cnki.1001-3563.2018.24.013

  33. Lan, Y., Liu, P.: Emotionalization of interactive products based on user experience. Packag. Eng. 40(12), 23–28 (2019). https://doi.org/10.19554/j.cnki.1001-3563.2019.12.005

  34. Chen, H., Zhou, B.: User experience research of catering consumption website interaction design. J. Donghua Univ. (Nat. Sci.) 41(04), 546–550 (2015)

    Google Scholar 

  35. Wu, J., Cao, Z., Chen, P., He, C., Ke, D.: Users’ information behavior from the perspective of metaverse: framework and prospect. J. Inf. Resour. Manag. 12(12), 1–17 (2021)

    Google Scholar 

  36. Mou, Y., Din, G., Zhang, H.: The influence of anthropomorphic characteristics of artificial intelligence on user experience. Econ. Manag. 33(04), 51–57 (2019). https://doi.org/10.3969/j.issn.1003-3890.2019.04.008

    Article  Google Scholar 

  37. Zhang, J., Chen, S.: Innovative design of all link user experience driven unmanned store. Packag. Eng. 40(04), 9–10 (2019). https://doi.org/10.19554/j.cnki.1001-3563.2019.04.004

  38. Wang, X., Lei, S., Guo, Y.: Research on the impact of artificial intelligence and product type matching on user experience -- from the perspective of quasi social interaction. J. Commer. Econ. (10), 67–69 (2020). https://doi.org/10.19554/j.cnki.1001-3563.2019.04.004

  39. Xu, Y., Chen, S.: Evaluation of search engine effectiveness based on user experience. Chin. J. Ergon. (03), 9–12 (2008). https://doi.org/10.13837/j.issn.1006-8309.2008.03.014

  40. Ouyang, L., Yi, X., Li, X., Yang, Z.: Classified webpage refresh strategy for user’s experience-oriented large-scale websites. J. Huazhong Univ. Sci. Technol. (Nat. Sci. Ed.) 38(09), 18–21 (2010). https://doi.org/10.13245/j.hust.2010.09.027

  41. Yu, S., Yang, D.: Government website optimization based on user experience: general idea. E-Government (08), 6–7 (2012). https://doi.org/10.16582/j.cnki.dzzw.2012.08.003

  42. Wang, J., Yang, D.: Performance evaluation of government websites based on user experience: exploration and practice. E-Government (05), 35–41 (2014). CNKI: SUN: DZZW.0.2014-05-007

    Google Scholar 

  43. Cao, Q.: Research on satisfaction of government web-site based on user experience. Inf. Sci. 27(10), 1470–1474 (2009). CNKI: SUN: QBKX.0.2009-10-007

    Google Scholar 

  44. Wang, J, Yu, S.: government website optimization based on user experience: carefully designed service interface. E-Government (08), 35–44 (2012). CNKI: SUN: DZZW.0.2012-08-008

    Google Scholar 

Download references

Acknowledgements

This research is supported by project “Research on two-way decision-making and low-carbon policy impact of e-commerce packaging in green closed-loop supply chain, 57-CQ190029”, and project “T. I.T college students’ innovation and entrepreneurship practice base construction, JY191401”, Guangzhou City University of Technology.

Author information

Authors and Affiliations

  1. Management School, Guangzhou City University of Technology, Guangzhou, 510800, People’s Republic of China

    Wenfeng Xia

  2. School of Design, South China University of Technology, Guangzhou, 510006, People’s Republic of China

    Zhen Liu

Authors
  1. Wenfeng Xia
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Zhen Liu
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Zhen Liu .

Editor information

Editors and Affiliations

  1. Southern University of Science and Technology – SUSTech, Shenzhen, China

    Marcelo M. Soares

  2. World Usability Day and Bubble Mountain Consulting, Newton Center, MA, USA

    Elizabeth Rosenzweig

  3. Aaron Marcus and Associates, Berkeley, CA, USA

    Aaron Marcus

Rights and permissions

Reprints and permissions

Copyright information

© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Xia, W., Liu, Z. (2022). User Experience Research in China: A 15-Year Bibliometric Analysis. In: Soares, M.M., Rosenzweig, E., Marcus, A. (eds) Design, User Experience, and Usability: UX Research, Design, and Assessment. HCII 2022. Lecture Notes in Computer Science, vol 13321. Springer, Cham. https://doi.org/10.1007/978-3-031-05897-4_21

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-05897-4_21

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-05896-7

  • Online ISBN: 978-3-031-05897-4

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation