Skip to main content
Springer Nature Link
Log in

Assessing the Needs of Mobility Solution for Older Adults Through Living Lab Approach: An Experience Report

  • Conference paper
  • First Online:
Cross-Cultural Design. Applications in Business, Communication, Health, Well-being, and Inclusiveness (HCII 2022)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 13313))

Included in the following conference series:

  • 1271 Accesses

Abstract

Staying mobile is the key to ensuring high quality of life for older adults. With the impact of the COVID-19 pandemic, the ability to live and move around independently becomes more critical for the most aging society. While several efforts have been made to invest in mobility solutions to help improve older adults’ mobility, there is still a lack of good practice and guidelines for developing such a niche Information Technology (IT) solution. In this paper, we report our experience of using Living Lab, a design science approach, to assess and capture the needs of mobility solutions for older adults. A semi-structured interview involving 25 older adults was conducted. We identified interesting and practical requirements/functionalities from the participants that might be otherwise overlooked if we followed the traditional software development process. The participants provided valuable feedback to help improve our mobility solution in two main areas, mainly the design and functionality of the application. The findings from this case study can potentially be applied for future work that attempts to address similar problems in the same domain.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. Madhushri, P., Dzhagaryan, A., Jovanov, E., Milenkovic, A.: An mHealth tool suite for mobility assessment. Information 7, 47 (2016)

    Article  Google Scholar 

  2. Boschmann, E.E., Brady, S.A.: Travel behaviors, sustainable mobility, and transit-oriented developments: a travel counts analysis of older adults in the Denver, Colorado metropolitan area. J. Transp. Geogr. 33, 1–11 (2013)

    Article  Google Scholar 

  3. Loe, M.: Aging Our Way: Lessons for Living from 85 and Beyond. Oxford University Press, New York (2011)

    Google Scholar 

  4. Anggriawan, R.: E-hailing transportation and the issue of competition in Indonesia. Indones. Compar. Law Rev. 2, 56–66 (2019)

    Google Scholar 

  5. Wildenbos, G.A., Peute, L., Jaspers, M.: Aging barriers influencing mobile health usability for older adults: a literature based framework (MOLD-US). Int. J. Med. Inform. 114, 66–75 (2018)

    Article  Google Scholar 

  6. Poh, Z. et al.: What do users like about smart bottle? Insights for designers. In: Rau, P.L. (eds.) Cross-Cultural Design. Culture and Society. HCII 2019. LNCS, vol. 11577, pp. 325–336. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-22580-3_24

  7. Myers, A., Cyarto, E., Blanchard, R.: Challenges in quantifying mobility in frail older adults. Eur. Rev. Aging Phys. Act. 2, 13–21 (2005)

    Google Scholar 

  8. Dickerson, A.E., et al.: Transportation and aging: an updated research agenda to advance safe mobility among older adults transitioning from driving to non-driving. Gerontologist 59, 215–221 (2019)

    Article  Google Scholar 

  9. Foley, D.J., Heimovitz, H.K., Guralnik, J.M., Brock, D.B.: Driving life expectancy of persons aged 70 years and older in the United States. Am. J. Public Health 92, 1284–1289 (2002)

    Article  Google Scholar 

  10. Atoyebi, O.A., et al.: Mobility challenges among older adult mobility device users. Curr. Geriatr. Rep. 8(3), 223–231 (2019). https://doi.org/10.1007/s13670-019-00295-5

    Article  Google Scholar 

  11. Kim, Y., Lee, H., Lee, M.K., Lee, H., Jang, H.: Development of a living lab for a mobile-based health program for Korean-Chinese working women in South Korea: Mixed methods study. JMIR Mhealth Uhealth 8, e15359 (2020)

    Article  Google Scholar 

  12. Grundy, J., Abdelrazek, M., Curumsing, M.K.: Vision: improved development of mobile ehealth applications. In: 2018 IEEE/ACM 5th International Conference on Mobile Software Engineering and Systems (MOBILESoft), pp. 219–223. IEEE (2018)

    Google Scholar 

  13. Kim, J., et al.: Living Labs for health: an integrative literature review. Eur. J. Pub. Health 30, 55–63 (2020)

    Article  Google Scholar 

  14. Swinkels, I.C.S., et al.: Lessons learned from a living lab on the broad adoption of eHealth in primary health care. J. Med. Internet Res. 20, e83 (2018)

    Google Scholar 

  15. Andria, G., et al.: A novel approach for design and testing digital m-health applications. In: Proceedings of the 2015 IEEE International Symposium on Medical Measurements and Applications (MeMeA) pp. 440–444. IEEE (2015)

    Google Scholar 

  16. Brankaert, R.G.A., den Ouden, P.H.: The design-driven living lab: a new approach to exploring solutions to complex societal challenges. Technol. Innov. Manag. Rev. 7, 44–51 (2017)

    Article  Google Scholar 

  17. Tharenou, P., Donohue, R., Cooper, B.: Management Research Methods. Cambridge University Press, Cambridge (2007)

    Book  Google Scholar 

  18. Porru, S., Misso, F.E., Pani, F.E., Repetto, C.: Smart mobility and public transport: opportunities and challenges in rural and urban areas. J. Traffic Transp. Eng. (English Edition) 7, 88–97 (2020)

    Article  Google Scholar 

  19. Tang, K.F., Teh, P.-L., Lim, W.M., Lee, S.W.H.: Perspectives on mobility among older adults living with different frailty and cognitive statuses. J. Transp. Health 24, 101305 (2022)

    Google Scholar 

Download references

Acknowledgment

The authors wish to thank the Ministry of Higher Education, Malaysia, for sponsoring this research project under the Long-Term Research Grant Scheme [(LR005-2019, GOV-000047) LRGS/1/2019/UM//1/1]. Special thanks to Desmond Wong, Mun Hong Tai, Muhammad Hakimi, Mohammed Junaid, and Elizabeth Lee for their software development and data collection assistance. The TakeMe app received the Consolation Prize in the Innovative Ageing Conference (iAGE 2021), organized by the Malaysian Invention and Design Society (MINDS) and the Gerontological Association of Malaysia.

Author information

Authors and Affiliations

  1. School of Business, Monash University Malaysia, Subang Jaya, Selangor Darul Ehsan, Malaysia

    Borui Fang

  2. School of Information Technology, Monash University Malaysia, Subang Jaya, Selangor Darul Ehsan, Malaysia

    Chun Yong Chong

  3. School of Business, Monash University Malaysia, Subang Jaya, Selangor Darul Ehsan, Malaysia

    Pei-Lee Teh

  4. School of Pharmacy, Monash University Malaysia, Subang Jaya, Selangor Darul Ehsan, Malaysia

    Shaun Wen Huey Lee

Authors
  1. Borui Fang
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Chun Yong Chong
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Pei-Lee Teh
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Shaun Wen Huey Lee
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Chun Yong Chong .

Editor information

Editors and Affiliations

  1. Tsinghua University, Beijing, China

    Pei-Luen Patrick Rau

Rights and permissions

Reprints and permissions

Copyright information

© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Fang, B., Chong, C.Y., Teh, PL., Lee, S.W.H. (2022). Assessing the Needs of Mobility Solution for Older Adults Through Living Lab Approach: An Experience Report. In: Rau, PL.P. (eds) Cross-Cultural Design. Applications in Business, Communication, Health, Well-being, and Inclusiveness. HCII 2022. Lecture Notes in Computer Science, vol 13313. Springer, Cham. https://doi.org/10.1007/978-3-031-06050-2_24

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-06050-2_24

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-06049-6

  • Online ISBN: 978-3-031-06050-2

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics