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Empirical Study on Development of User Experience Questionnaire for Sanitation Robots

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HCI International 2022 Posters (HCII 2022)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1580))

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Abstract

Although sanitation robots are widely used in various scenes, their user experience (UX) is criticized by end users. The purpose of this paper is to develop the UX questionnaire of sanitation robot through the design of sanitation robot. Firstly, using the AEIOU framework to study the user's work process and Analytic hierarchy process(AHP) to classify and rank the needs of the tools they are equipped; secondly, we conduct literature research and expert interviews to establish indicators of UX (IoUX), and using card sorting and K-means clustering to determine typical samples of the collected samples; thirdly quantification theory I (QTI) was adopted to construct a mathematical model of IoUX and product elements; fourth, according to the result of QTI, We designed a sanitation robot and used IoUX to measure the UX; finally, we used the measured data to test the reliability and analysis of variance of the scale, and determined 8 IoUX affecting sanitation robots. This positivist method of constructing questionnaires can be reproduced to obtain more valuable UX metrics for other products.

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Author information

Authors and Affiliations

  1. Wuhan University of Technology, Wuhan, 430070, China

    Yili Wang, Li Xiang & Yun Hu

  2. Guangdong University of Technology, Guangdong, 510000, China

    Baoshu Pang

Authors
  1. Yili Wang
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  2. Li Xiang
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  3. Yun Hu
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  4. Baoshu Pang
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Corresponding author

Correspondence to Yili Wang .

Editor information

Editors and Affiliations

  1. University of Crete and Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Constantine Stephanidis

  2. Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Margherita Antona

  3. Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Stavroula Ntoa

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Wang, Y., Xiang, L., Hu, Y., Pang, B. (2022). Empirical Study on Development of User Experience Questionnaire for Sanitation Robots. In: Stephanidis, C., Antona, M., Ntoa, S. (eds) HCI International 2022 Posters. HCII 2022. Communications in Computer and Information Science, vol 1580. Springer, Cham. https://doi.org/10.1007/978-3-031-06417-3_22

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  • DOI: https://doi.org/10.1007/978-3-031-06417-3_22

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-06416-6

  • Online ISBN: 978-3-031-06417-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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