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A Standard Content for University Websites Using Heuristic Evaluation

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Intelligent Computing (SAI 2022)

Abstract

With the rapid development of the internet, a growing number of educational websites, and the high demanding usage of the Word Wide Web (WWW) as an information-seeking platform, the importance of e-learning has also increased. Additionally, as more complex information is included in the university website, it also has become difficult to look for needed information. The need to look into university website usability and standard content are crucial to fully ensure the website function. This study aims to identify a standard university website content using heuristic evaluation. The strategies start from a review of the studies on standard university website contents and benchmarking against other universities. Then, a prototype of the university website will develop using the standard content obtained and finally evaluated on the usability. The results show that the About Us, Admission, and Contact Us section was identified as a standard and best practice for university website content. This study will help in designing standard website content for the University.

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Acknowledgment

Researchers are thankful to Universiti Malaysia Sabah (UMS) for the support of the resources and necessary facilities for the preparation of the research. This study is currently funded by a FRGS Grant from the Ministry of Higher Education Malaysia (FRGS/1/2019/ICT01/UMS/02/1).

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Correspondence to Aslina Baharum .

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Jainari, M.H., Baharum, A., Deris, F.D., Mat Noor, N.A., Ismail, R., Mat Zain, N.H. (2022). A Standard Content for University Websites Using Heuristic Evaluation. In: Arai, K. (eds) Intelligent Computing. SAI 2022. Lecture Notes in Networks and Systems, vol 506. Springer, Cham. https://doi.org/10.1007/978-3-031-10461-9_19

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