Abstract
Empathy maps are currently used to help developers understand their users’ needs and aims. We present the results of an empathy map-based design process, in terms of user satisfaction with user experience. The goal of the project was to develop a new technology for a reminiscence therapy-based multimodal intervention aimed to improve the reality orientation and the behaviour of older people with major neurocognitive disorders.
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Acknowledgments
This work was performed in the frame of the EU projects SENSE-GARDEN (AAL/Call2016/054-b/2017) and SENSE-GARDEN Home (AAL-SCP-2020-7-270-SGH-1). We thank to the entire SENSE-GARDEN team and to all the participants in our testing sessions and studies.
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Broekx, R., Serrano, J.A., Ciobanu, I., Iliescu, A., Marin, A., Berteanu, M. (2022). Using Technology to Create Personalised Environments for Dementia Care: Results of an Empathy Map Study. In: Arai, K. (eds) Intelligent Computing. SAI 2022. Lecture Notes in Networks and Systems, vol 508. Springer, Cham. https://doi.org/10.1007/978-3-031-10467-1_14
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