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Security Operations Center Roles and Skills: A Comparison of Theory and Practice

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Data and Applications Security and Privacy XXXVI (DBSec 2022)

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Abstract

The increasing number of interfaces between IT assets leads to a broader area prone to attacks. To address the raising security challenges, enterprises are building up Security Operations Centers (SOC) to detect and defend against cyber-attacks. In this paper, we present an empirical study based on expert interviews to investigate the differences between the roles and skills needed within a SOC in academic research and practice. Our results indicate that there is a consensus. The roles and necessary skills of the SOC analyst emerge from the investigation as a particularly critical success factor. In addition we were able to present and validate a minimum configuration for SOC roles. We also elaborate the importance of SOC interfaces into the organization to facilitate an efficient SOC operation.

Supported by the research project INSIST.

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Notes

  1. 1.

    https://go.ur.de/socroles.

  2. 2.

    The transcripts of the interviews can be provided upon request for data protection reasons.

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Acknowledgement

This work is partly performed under the INSIST project, which is supported under contract by the Bavarian Ministry of Economic Affairs, Regional Development and Energy (DIK0338/01). In addition, we would like to thank Krones AG Department of Information Management, Krones India Pvt. Ltd. Global SOC and all the involved companies for their support.

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Correspondence to Andreas Reisser .

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Reisser, A., Vielberth, M., Fohringer, S., Pernul, G. (2022). Security Operations Center Roles and Skills: A Comparison of Theory and Practice. In: Sural, S., Lu, H. (eds) Data and Applications Security and Privacy XXXVI. DBSec 2022. Lecture Notes in Computer Science, vol 13383. Springer, Cham. https://doi.org/10.1007/978-3-031-10684-2_18

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  • DOI: https://doi.org/10.1007/978-3-031-10684-2_18

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