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The Impact of the Quality of Medical Information Systems on Job Performance in Private Hospitals in Jordan

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The Effect of Information Technology on Business and Marketing Intelligence Systems

Part of the book series: Studies in Computational Intelligence ((SCI,volume 1056))

Abstract

The study aims to identify the impact the quality of medical information systems on the job performance in Private Hospitals in Jordan. The study population consisted of all employees with job titles (doctor, nurse, pharmacist, laboratory technician) in private hospitals in Jordan. Data were primarily gathered through self-reported questionnaires creating by Google Forms which were distributed to a purposive sample via email. A self-reported questionnaire that consists of two main sections along with a section regarding control variables was used as the measurement instrument. Statistical program AMOSv24 was used to test the study hypotheses. The results showed that the highest impact was for ease of use, followed by ease of learning, then flexibility, then reliability, and finally the lowest impact was for responsiveness. Based on the results of the study, researchers recommend managers and decision-makers in private hospitals in Jordan to hold training courses in the field of using medical information systems for all employees in private hospitals, and to focus on maintaining these courses, and raising their levels in line with continuous technological developments and changes.

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Authors and Affiliations

  1. Faculty of Economics and Administrative Sciences, Department of Business Administration, Al Al-Bayt University, P.O. Box 130040, Mafraq, 25113, Jordan

    Nida’a Al-Husban, Sulieman Ibraheem Shelash Al-Hawary & Bayan Anwar Al-Azzam

  2. Faculty of Alia College, Department of Human Fundamental Sciences, Al-Balqa Applied University, Amman, Jordan

    Doa’a Ahmad Odeh Al-Husban

  3. Faculty of Finance and Business Administration, Business Management and Public Administration, Department of Business Administration, Al Al-Bayt University, P.O. Box 130040, Mafraq, 25113, Jordan

    Riad Ahmad Mohammed Abazeed

  4. Faculty of Business School Al Russ City, Department of Business Administration, Qassim University, P.O. Box 6502, Al Russ, 51452, Saudi Arabia

    Ibrahim Rashed Soliaman AlTaweel

  5. Faculty of Economic and Administration Sciences, Department of Business Administration & Public Administration, Al Al-Bayt University Jordan, P.O. Box 130040, Mafraq, 25113, Jordan

    Mohammad Fathi Almaaitah

  6. Business and Finance Faculty, The World Islamic Science and Education University (WISE), P.O. Box 1101, Amman, 11947, Jordan

    Ayat Mohammad

  7. Department of Marketing, School of Business, The University of Jordan, Amman, 11942, Jordan

    Muhammad Turki Alshurideh

  8. Department of Management, College of Business, University of Sharjah, 27272, Sharjah, United Arab Emirates

    Muhammad Turki Alshurideh

Authors
  1. Nida’a Al-Husban
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  2. Sulieman Ibraheem Shelash Al-Hawary
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  3. Doa’a Ahmad Odeh Al-Husban
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  4. Riad Ahmad Mohammed Abazeed
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  5. Bayan Anwar Al-Azzam
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  6. Ibrahim Rashed Soliaman AlTaweel
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  7. Mohammad Fathi Almaaitah
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  8. Ayat Mohammad
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  9. Muhammad Turki Alshurideh
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Corresponding author

Correspondence to Sulieman Ibraheem Shelash Al-Hawary .

Editor information

Editors and Affiliations

  1. Dept of Mngmnt, Cllg of Busness Admin, University of Sharjah, Sharjah, United Arab Emirates

    Muhammad Alshurideh

  2. Department of Business Administration, Faculty of Economics and Administrative Sciences, Hashemite University, Zarqa, Jordan

    Barween Hikmat Al Kurdi

  3. Management Information Systems Department, School of Business, University of Jordan, Aqaba, Jordan

    Ra’ed Masa’deh

  4. Skyline University College, Sharjah, United Arab Emirates

    Haitham M. Alzoubi

  5. Research Institute of Sciences and Engineering, University of Sharjah, Sharjah, United Arab Emirates

    Said Salloum

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Al-Husban, N. et al. (2023). The Impact of the Quality of Medical Information Systems on Job Performance in Private Hospitals in Jordan. In: Alshurideh, M., Al Kurdi , B.H., Masa’deh, R., Alzoubi , H.M., Salloum, S. (eds) The Effect of Information Technology on Business and Marketing Intelligence Systems. Studies in Computational Intelligence, vol 1056. Springer, Cham. https://doi.org/10.1007/978-3-031-12382-5_45

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