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Impact of Manufacturing Flexibility on Response to Customer Requirements of Manufacturing Companies in King Abdullah II Ibn Al Hussein Industrial City in Jordan

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The Effect of Information Technology on Business and Marketing Intelligence Systems

Part of the book series: Studies in Computational Intelligence ((SCI,volume 1056))

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Abstract

This study aims to examine the impact of manufacturing flexibility on the response to customer requirements which is the dependent variable. This study was applied on 210 random samples of 458 manufacturing companies in King Abdullah II Ibn Al Hussein Industrial City. The researcher used the questionnaire tool to collect the primary data from the units of observation. The data was analyzed by using SPSS program. The study findings showed the impact of manufacturing flexibility on response to customer requirements. The study recommends increasing of job rotations of employees among company’s activities to amend labor flexibility.

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Author information

Authors and Affiliations

  1. Department of Business Administration, School of Business, Al al-Bayt University, P.O. Box 130040, Mafraq, 25113, Jordan

    Ziad Mohd Ali Smadi, Eyass Ahmad AL-Qaisi, Ali Zakariya Al-Quran & Sulieman Ibraheem Shelash Al-Hawary

  2. Health Management and Policy Department, Faculty of Medicine, Jordan University of Science and Technology, Ar-Ramtha, Jordan

    Main Naser Alolayyan

  3. School of Business, Department of Business Administration & Public Administration, Al al-Bayt University, P.O. Box 130040, Mafraq, 25113, Jordan

    Abdullah Matar Al-Adamat

  4. Marketing Department, Faculty of Administrative and Financial Sciences, Petra University, P.O. Box 961343, Amman, 11196, Jordan

    Anber Abraheem Shlash Mohammad

  5. Department of Marketing, School of Business, The University of Jordan, Amman, 11942, Jordan

    Muhammad Turki Alshurideh

  6. Department of Management, College of Business, University of Sharjah, 27272, Sharjah, United Arab Emirates

    Muhammad Turki Alshurideh

  7. Department of Marketing, Faculty of Economics and Administrative Sciences, The Hashemite University, Zarqa, Jordan

    D. Barween Al Kurdi

Authors
  1. Ziad Mohd Ali Smadi
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  2. Eyass Ahmad AL-Qaisi
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  3. Main Naser Alolayyan
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  4. Ali Zakariya Al-Quran
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  5. Abdullah Matar Al-Adamat
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  6. Anber Abraheem Shlash Mohammad
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  7. Muhammad Turki Alshurideh
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  8. Sulieman Ibraheem Shelash Al-Hawary
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  9. D. Barween Al Kurdi
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Corresponding author

Correspondence to Sulieman Ibraheem Shelash Al-Hawary .

Editor information

Editors and Affiliations

  1. Dept of Mngmnt, Cllg of Busness Admin, University of Sharjah, Sharjah, United Arab Emirates

    Muhammad Alshurideh

  2. Department of Business Administration, Faculty of Economics and Administrative Sciences, Hashemite University, Zarqa, Jordan

    Barween Hikmat Al Kurdi

  3. Management Information Systems Department, School of Business, University of Jordan, Aqaba, Jordan

    Ra’ed Masa’deh

  4. Skyline University College, Sharjah, United Arab Emirates

    Haitham M. Alzoubi

  5. Research Institute of Sciences and Engineering, University of Sharjah, Sharjah, United Arab Emirates

    Said Salloum

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Smadi, Z.M.A. et al. (2023). Impact of Manufacturing Flexibility on Response to Customer Requirements of Manufacturing Companies in King Abdullah II Ibn Al Hussein Industrial City in Jordan. In: Alshurideh, M., Al Kurdi , B.H., Masa’deh, R., Alzoubi , H.M., Salloum, S. (eds) The Effect of Information Technology on Business and Marketing Intelligence Systems. Studies in Computational Intelligence, vol 1056. Springer, Cham. https://doi.org/10.1007/978-3-031-12382-5_56

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