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The Impact of Emotional Intelligence (EI) on Teamwork Performance in Information Technology Sector in Jordan

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The Effect of Information Technology on Business and Marketing Intelligence Systems

Part of the book series: Studies in Computational Intelligence ((SCI,volume 1056))

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Abstract

The study aimed to investigate the impact of emotional intelligence on teamwork performance. The study population consisted of all employees working in the IT private sector in Jordan. From all IT companies working in this sector, four IT firms, at King Hussein Business Park, were selected with total number of (80) IT employees. A questionnaire was developed as the study instrument, which was composed of ten dimensions with (65) items. Multiple regression analysis was used for testing the study hypotheses. The study results found that emotional intelligence has a significant impact on teamwork performance. Based on the study results, the researchers recommend managers and decision makers to build good relationships with each other to improve the communication of information and ideas among the team members, and to have enough ability to overwhelm disputes occurring during the practice of work activities, which will make the work be achieved in smoother and faster mode.

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Author information

Authors and Affiliations

  1. Department of Business Administration, Faculty of Economics and Administrative Sciences, Yarmouk University, P.O. Box 566, Irbid, 21163, Jordan

    Majed Kamel Ali Al-Azzam & Marah Jameel Albash

  2. Department of Business Administration, School of Business, Al al-Bayt University, P.O. BOX 130040, Mafraq, 25113, Jordan

    Ziad Mohd Ali Smadi, Ali Zakariya Al-Quran & Sulieman Ibraheem Shelash Al-Hawary

  3. Business Administration, Amman, Jordan

    Reham Zuhier Qasim Almomani

  4. Strategic Management, Amman, Jordan

    Mohammad Mousa Eldahamsheh

  5. Marketing Department, Faculty of Administrative and Financial Sciences, Petra University, P.O. Box 961343, Amman, 11196, Jordan

    Anber Abraheem Shlash Mohammad

  6. Department of Basic Scientific Sciences, Al-Huson University College, Al-Balqa Applied University, Irbid, Jordan

    Abdullah Ibrahim Mohammad

Authors
  1. Majed Kamel Ali Al-Azzam
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  2. Marah Jameel Albash
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  3. Ziad Mohd Ali Smadi
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  4. Reham Zuhier Qasim Almomani
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  5. Ali Zakariya Al-Quran
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  6. Sulieman Ibraheem Shelash Al-Hawary
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  7. Mohammad Mousa Eldahamsheh
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  8. Anber Abraheem Shlash Mohammad
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  9. Abdullah Ibrahim Mohammad
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Corresponding author

Correspondence to Sulieman Ibraheem Shelash Al-Hawary .

Editor information

Editors and Affiliations

  1. Dept of Mngmnt, Cllg of Busness Admin, University of Sharjah, Sharjah, United Arab Emirates

    Muhammad Alshurideh

  2. Department of Business Administration, Faculty of Economics and Administrative Sciences, Hashemite University, Zarqa, Jordan

    Barween Hikmat Al Kurdi

  3. Management Information Systems Department, School of Business, University of Jordan, Aqaba, Jordan

    Ra’ed Masa’deh

  4. Skyline University College, Sharjah, United Arab Emirates

    Haitham M. Alzoubi

  5. Research Institute of Sciences and Engineering, University of Sharjah, Sharjah, United Arab Emirates

    Said Salloum

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Al-Azzam, M.K.A. et al. (2023). The Impact of Emotional Intelligence (EI) on Teamwork Performance in Information Technology Sector in Jordan. In: Alshurideh, M., Al Kurdi , B.H., Masa’deh, R., Alzoubi , H.M., Salloum, S. (eds) The Effect of Information Technology on Business and Marketing Intelligence Systems. Studies in Computational Intelligence, vol 1056. Springer, Cham. https://doi.org/10.1007/978-3-031-12382-5_58

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  • DOI: https://doi.org/10.1007/978-3-031-12382-5_58

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