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The Impact of Strategic Orientation on Organizational Ambidexterity at the Hotels Sector in Jordan

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The Effect of Information Technology on Business and Marketing Intelligence Systems

Abstract

The aim of the study was to examine the impact of strategic orientation on organizational ambidexterity. Therefore, it focused on five-star hotels in Jordan. Data were primarily gathered through self-reported questionnaires created by Google Forms which were distributed to a random-stratified sample of (215) managers. In total, (193) responses were received including (8) invalid to statistical analysis due to uncompleted or inaccurate. Hence, the final sample contained (185) responses suitable to analysis requirements. Structural equation modeling (SEM) was conducted to test hypotheses. The results showed that strategic orientation had a positive impact on organizational ambidexterity. Moreover, the results indicated that the highest impact was for technology orientation. Based on the study results, the researchers recommend hotel managers to develop strategic directions by updating their general strategies to contribute to increasing the market share compared to other competing hotels.

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Al-Barakat, S.F. et al. (2023). The Impact of Strategic Orientation on Organizational Ambidexterity at the Hotels Sector in Jordan. In: Alshurideh, M., Al Kurdi , B.H., Masa’deh, R., Alzoubi , H.M., Salloum, S. (eds) The Effect of Information Technology on Business and Marketing Intelligence Systems. Studies in Computational Intelligence, vol 1056. Springer, Cham. https://doi.org/10.1007/978-3-031-12382-5_61

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