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Authentic Leadership and Its Impact on Sustainable Performance: The Mediating Role of Knowledge Ability in Jordan Customs Department

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The Effect of Information Technology on Business and Marketing Intelligence Systems

Part of the book series: Studies in Computational Intelligence ((SCI,volume 1056))

Abstract

The study aimed to identify the impact of authentic leadership on sustainable performance through knowledge Ability from the point of view of employees in Jordan customs department. The study population consisted of all 678 employees in the border centers of the Jordan Customs Service, where a random sample was taken proportional represented by the study population by 271 individuals, and the study used the statistical package for social sciences (SPSS), in addition to using the Amos program. The study concluded that there is a statistically significant effect of authentic leadership in sustainable performance through knowledge Ability from the point of view of employees in border centers in the Jordan Customs Department. The study recommended a set of recommendations and suggestions that contribute to maintaining the sustainability of performance and enhancing growth and development in the Jordanian Customs Department.

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Author information

Authors and Affiliations

  1. Faculty of Money and Management, Management Department, The World Islamic Science University, P.O. Box 1101, Amman, 11947, Jordan

    Mohammed Saleem Khlif Alshura

  2. Researcher, Management Department, Faculty of Money and Management, The World Islamic Science University, P.O. Box 1101, Amman, 11947, Jordan

    Saud Saleh Alloush Abu Tayeh

  3. Professor of Business Management, Business Administration Department, School of Business, Yarmouk University, Irbid, Jordan

    Yahia Salim Melhem

  4. Department of Business Administration-Faculty of Economics and Administrative Sciences, Yarmouk University, P.O Box 566-Zip Code 21163, Irbid, Jordan

    Fuad N. Al-Shaikh

  5. Department of Business Administration, School of Business, Al Al-Bayt University, P.O. BOX 130040, Mafraq, 25113, Jordan

    Hanan Mohammad Almomani & Sulieman Ibraheem Shelash Al-Hawary

  6. Department of Financial and Administrative Sciences, Irbid University College, Al-Balqa’Applied University, As-Salt, Jordan

    Fatima Lahcen Yachou Aityassine

  7. Assistant Professor, Business Administration, Amman, Jordan

    Reham Zuhier Qasim Almomani

  8. Faculty of Administrative and Financial Sciences, Marketing Department, Petra University, B.O. Box: 961343, Amman, 11196, Jordan

    Anber Abraheem Shlash Mohammad

Authors
  1. Mohammed Saleem Khlif Alshura
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  2. Saud Saleh Alloush Abu Tayeh
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  3. Yahia Salim Melhem
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  4. Fuad N. Al-Shaikh
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  5. Hanan Mohammad Almomani
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  6. Fatima Lahcen Yachou Aityassine
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  7. Reham Zuhier Qasim Almomani
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  8. Sulieman Ibraheem Shelash Al-Hawary
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  9. Anber Abraheem Shlash Mohammad
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Corresponding author

Correspondence to Sulieman Ibraheem Shelash Al-Hawary .

Editor information

Editors and Affiliations

  1. Dept of Mngmnt, Cllg of Busness Admin, University of Sharjah, Sharjah, United Arab Emirates

    Muhammad Alshurideh

  2. Department of Business Administration, Faculty of Economics and Administrative Sciences, Hashemite University, Zarqa, Jordan

    Barween Hikmat Al Kurdi

  3. Management Information Systems Department, School of Business, University of Jordan, Aqaba, Jordan

    Ra’ed Masa’deh

  4. Skyline University College, Sharjah, United Arab Emirates

    Haitham M. Alzoubi

  5. Research Institute of Sciences and Engineering, University of Sharjah, Sharjah, United Arab Emirates

    Said Salloum

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Alshura, M.S.K. et al. (2023). Authentic Leadership and Its Impact on Sustainable Performance: The Mediating Role of Knowledge Ability in Jordan Customs Department. In: Alshurideh, M., Al Kurdi , B.H., Masa’deh, R., Alzoubi , H.M., Salloum, S. (eds) The Effect of Information Technology on Business and Marketing Intelligence Systems. Studies in Computational Intelligence, vol 1056. Springer, Cham. https://doi.org/10.1007/978-3-031-12382-5_79

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