Abstract
Co-creation is a commonly used method in health technology development. At the core of the approach is the development of solutions in collaboration with potential end-users or other experts that represent end-users’ views. In Finland, co-creation is commonly carried through in testbeds: real-world environments or environments that closely simulate real-world conditions. Most testbed services are provided by hospitals, universities, or cities – public sector organizations that have mandated core operations (such as research or patient care) outside the testbed services. It follows from this that the quality of the services may vary. In our ongoing research, we will focus on understanding the quality of testbed services through maturity, the state of repeatability and readiness to serve the customers.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Kielo-Viljamaa, E., Collanus, E., Lahtiranta, J., Tuomisto, A.: Maturity of health care testbeds – a qualitative mapping at the Nordic context. FinJeHeW 14, 92–103 (2022). https://doi.org/10.23996/fjhw.111734
Hermenier, F., Ricci, R.: How to build a better testbed: lessons from a decade of network experiments on emulab. In: Korakis, T., Zink, M., Ott, M. (eds.) TridentCom 2012. LNICSSITE, vol. 44, pp. 287–304. Springer, Heidelberg (2012). https://doi.org/10.1007/978-3-642-35576-9_24
NHS England: NHS England Test Bed Programme: Evaluation learning from Wave 1 (2018)
Jukić, T., Pluchinotta, I., Hržica, R., Vrbek, S.: Organizational maturity for co-creation: towards a multi-attribute decision support model for public organizations. Gov. Inf. Q. 39, 101623 (2022). https://doi.org/10.1016/j.giq.2021.101623
Tapia, R.S., Daneva, M., van Eck, P., Wieringa, R.: Towards a business-IT aligned maturity model for collaborative networked organizations. In: 2008 12th Enterprise Distributed Object Computing Conference Workshops, pp. 276–287. IEEE, Munich (2008)
Pöppelbuß, J., Röglinger, M.: What makes a useful maturity model? A framework of general design principles for maturity models and its demonstration in business process management. In: ECIS (2011)
Mettler, T., Blondiau, A.: HCMM - a maturity model for measuring and assessing the quality of cooperation between and within hospitals. In: 2012 25th IEEE International Symposium on Computer-Based Medical Systems (CBMS), pp. 1–6. IEEE, Rome, Italy (2012)
Albliwi, S.A., Antony, J., Arshed, N.: Critical literature review on maturity models for business process excellence. In: 2014 IEEE International Conference on Industrial Engineering and Engineering Management, pp. 79–83. IEEE, Selangor Darul Ehsan, Malaysia (2014)
Van Looy, A., Poels, G., Snoeck, M.: Evaluating business process maturity models. JAIS 18, 461–486 (2017). https://doi.org/10.17705/1jais.00460. Ghent University, Faculty of Business and Economics, K.U. Leuven
Felch, V., Asdecker, B.: Quo vadis, business process maturity model? Learning from the past to envision the future. In: Fahland, D., Ghidini, C., Becker, J., Dumas, M. (eds.) BPM 2020. LNCS, vol. 12168, pp. 368–383. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-58666-9_21
Van Looy, A., Backer, M.D., Poels, G., Snoeck, M.: Choosing the right business process maturity model. Inf. Manag. 50, 466–488 (2013). https://doi.org/10.1016/j.im.2013.06.002
Tarhan, A., Turetken, O., Reijers, H.A.: Business process maturity models: a systematic literature review. Inf. Softw. Technol. 75, 122–134 (2016). https://doi.org/10.1016/j.infsof.2016.01.010
O’Regan, G.: Capability maturity model integration. In: Introduction to Software Process Improvement, pp. 43–65. Springer, London (2011). https://doi.org/10.1007/978-0-85729-172-1_3
CMMI Product Team: CMMI for Services, Version 1.3. 4315959 Bytes (2010). https://doi.org/10.1184/R1/6572375.V1
Kusakabe, S.: Analyzing key process areas in process improvement model for service provider organization, CMMI-SVC. In: 2015 IIAI 4th International Congress on Advanced Applied Informatics, pp. 103–108. IEEE, Okayama, Japan (2015)
Willaert, P., Van den Bergh, J., Willems, J., Deschoolmeester, D.: The process-oriented organisation: a holistic view developing a framework for business process orientation maturity. In: Alonso, G., Dadam, P., Rosemann, M. (eds.) BPM 2007. LNCS, vol. 4714, pp. 1–15. Springer, Heidelberg (2007). https://doi.org/10.1007/978-3-540-75183-0_1
Röglinger, M., Pöppelbuß, J., Becker, J.: Maturity models in business process management. Bus. Process Manag. J. 18, 328–346 (2012). https://doi.org/10.1108/14637151211225225
Rosemann, M., de Bruin, T.: Towards a business process management maturity model. In: Proceedings of the 13th European Conference on Information Systems, pp. 521–532 (2005)
Hammer, M.: The process audit. Harvard Bus. Rev. 2007, 20 (2007)
NHS England: Test beds. https://www.england.nhs.uk/aac/what-we-do/how-can-the-aac-help-me/test-beds/
Grotenhuis, F.D.J.: Living labs as service providers: from proliferation to coordination. Glob. Bus. Organ. Excellence 36, 52–57 (2017). https://doi.org/10.1002/joe.21790
Alonso, J., Martínez, I., de Soria, L., Orue-Echevarria, M.V.: Enterprise collaboration maturity model (ECMM): preliminary definition and future challenges. In: Popplewell, K., Harding, J., Poler, R., Chalmeta, R. (eds.) Enterprise Interoperability IV, pp. 429–438. Springer, London (2010). https://doi.org/10.1007/978-1-84996-257-5_40
Wibas: CMMI for Services (CMMI-SVC) v1.3 (n.d.)
Rosemann, M., vom Brocke, J.: The six core elements of business process management. In: vom Brocke, J., Rosemann, M. (eds.) Handbook on Business Process Management 1. IHIS, pp. 105–122. Springer, Heidelberg (2010). https://doi.org/10.1007/978-3-642-45100-3_5
Santonen, T., Kjellson, F., Andersson, K., Hirvikoski, T.: Developing maturity model for transnational living lab collaboration. In: Bitran, I., Conn, S., Gernreich, C., Heber, M., Huizingh, K.R.E., Kokshagina, O., Torkkeli, M. (eds.) Proceedings of the 2020 ISPIM Innovation Conference (Virtual) Event “Innovating in Times of Crisis” held on 7 to 10 June 2020. International Society for Professional Innovation Management (2020)
Haukipuro, L., Väinämö, S., Hyrkäs, P.: Innovation instruments to co-create needs-based solutions in a living lab. Technol. Innov. Manag. Rev. 8, 22–35 (2018). https://doi.org/10.22215/timreview/1156
Acknowledgements
This paper was conducted by the project Health Campus Turku 2.0 (337640), funded by the Academy of Finland.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Collanus, E., Kielo-Viljamaa, E., Lahtiranta, J., Tuomisto, A. (2022). Measuring the Maturity of Healthcare Testbeds. In: Li, H., Ghorbanian Zolbin, M., Krimmer, R., Kärkkäinen, J., Li, C., Suomi, R. (eds) Well-Being in the Information Society: When the Mind Breaks. WIS 2022. Communications in Computer and Information Science, vol 1626. Springer, Cham. https://doi.org/10.1007/978-3-031-14832-3_12
Download citation
DOI: https://doi.org/10.1007/978-3-031-14832-3_12
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-14831-6
Online ISBN: 978-3-031-14832-3
eBook Packages: Computer ScienceComputer Science (R0)