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Dealing with Unexpected Runtime Outcomes Within Process Models

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Business Process Management Forum (BPM 2022)

Abstract

Process models are designed to describe the required tasks to achieve a desired business goal. These models can be verified to be compliant with additional requirements, like regulations and business requirements. This means that process models can be designed and verified to behave according to some desired requirements. However, it is possible that some of the outcomes at runtime deviate from the design predictions of the model, which would render the model and the compliance verification obsolete. In this paper, we propose an approach aiming at detecting such runtime deviations through representing the tasks’ outcomes as data ranges. When a deviation is detected, the approach re-evaluates compliance of the model given the unexpected outcomes during the execution, and if necessary and possible it adapts the remainder of the model’s execution to preemptively avoid breaching the requirements.

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Notes

  1. 1.

    We intentionally keep the definition of the base components of the problem abstract, as this allows the paper to focus on discussing the core issue: detecting and repairing runtime deviations in process models. As an additional bonus, using abstract descriptions to define the base components gives the proposed approach the flexibility to be applied to components fitting the features required by these abstract descriptions.

  2. 2.

    Note that obligations are not limited to represent and model regulatory requirements. For instance, an organisation could model the production requirements that a process must fulfil in each of its executions as obligations.

  3. 3.

    In practical scenarios it can be considered that the amount of possible executions of a model to be evaluated to be tractable. However, it must be taken into account that when heavy parallelisation is used, then the number of possible executions can become to large to be evaluated successfully.

  4. 4.

    We would like to point out that it is still possible to have obligations whose components’ verification is complex and can be associated to some more convoluted logics, however for the sake of clarity and simplicity we disregard these borderline cases in the present paper.

  5. 5.

    Note that some more complex types of obligations may have their elements relate to the state of other obligations, such as for instance compensations, where the trigger of that kind of obligation corresponds to the violation of another. However, when these related obligations are organised in sequences and do not have circular relations, the verification procedure can still independently evaluate such sequences of related obligations and later aggregate the results.

  6. 6.

    Given the running partial execution \(\epsilon _p\) of P, the associated remainder process \(P'\) represents with its possible executions the possible continuations of \(\epsilon _p\) as determined in P.

  7. 7.

    Any technique used to check compliance of the original process can be reused to verify compliance for the remainder process.

  8. 8.

    The reparation problem presents many similarities with the constraint satisfaction problems, which can be described as the problems of finding the values assignments of some variables such that the resulting state satisfies some given constraints.

  9. 9.

    For simplicity, we consider as the measure of the alteration only the cardinality of the set of variables altered, and not the magnitude. However, both measures should be considered when deciding which alteration is the least impacting on the current behaviour, and we plan to investigate this in our future research.

  10. 10.

    Note that this does not refer to a particular compliance checking approach, but any approach satisfying the properties described in Sect. 4.1 can be used.

  11. 11.

    We do not provide a detailed definition for the procedure identifying the possible repair options given a violation resulting from a behavioural deviation. While this is definitely an interesting problem that we plan to tackle in our future research, it can be considered an orthogonal problem and to minimise the scope of the paper we keep the focus on the main procedure, while assuming this auxiliary procedure as given for now.

  12. 12.

    That is, we consider the smallest cardinality and when multiple options are still available, the order used in Definition 9 is used to further reduce the amount of candidates.

  13. 13.

    This can be the case where deviations during an execution leads to a large amount of failures for many obligations governing the model. More general cases would be represented by small deviations leading to a few violations that can be then resolved by iterating the approach a limited number of times.

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Correspondence to Silvano Colombo Tosatto .

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Colombo Tosatto, S., van Beest, N. (2022). Dealing with Unexpected Runtime Outcomes Within Process Models. In: Di Ciccio, C., Dijkman, R., del Río Ortega, A., Rinderle-Ma, S. (eds) Business Process Management Forum. BPM 2022. Lecture Notes in Business Information Processing, vol 458. Springer, Cham. https://doi.org/10.1007/978-3-031-16171-1_11

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