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Implementing an Agile Change Process to Improve Digital Transformation in Higher Education Teaching

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Digital Economy. Emerging Technologies and Business Innovation (ICDEc 2022)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 461))

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Abstract

Due to the pandemic, teaching formats had to be transformed from analog to digital within a very short time. Many teachers and students had not enough time to meet these changes in an organized way. In this study, we examine, how an agile change process can be designed in the university sector according to the change management guidelines. First, the implementation of the agile change process according to Scrum will be described. Then, the requirements for an agile process model based on the students’ viewpoint will be evaluated at a German University. In total, 1300 students participated in an online survey with open and closed questions from 5/15/2020 till 5/22/2020 at the University of Osnabrück. We distinguish between novice (first and second semester) and advanced (third and higher semester) students. A total of 779 statements from open questions were available for further evaluation. The content analysis results in 48 items and eight dimensions. These items represent requirements from students’ viewpoint. The dimension communication offers the greatest potential for improvement in digital teaching. In future contributions, activities should be developed to implement the collected requirements in an agile framework with relevant recommendations for action.

Supported by the University of Osnabrück.

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Author information

Authors and Affiliations

  1. Department of Business Administration, Organization and Business Informatics, University of Osnabrück, Osnabrück, Germany

    Jonas Kötter

  2. Department of Computer Science, University of Osnabrück, Osnabrück, Germany

    Agnes Mainka

Authors
  1. Jonas Kötter
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  2. Agnes Mainka
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Corresponding author

Correspondence to Jonas Kötter .

Editor information

Editors and Affiliations

  1. University of Manouba, Manouba, Tunisia

    Mohamed Anis Bach Tobji

  2. University of Manouba, Manouba, Tunisia

    Rim Jallouli

  3. Bucharest Business School, Bucharest, Romania

    Vasile Alecsandru Strat

  4. University of Minho and CICS.NOVA.UMinho, Braga, Portugal

    Ana Maria Soares

  5. Bucharest University of Economic Studies, Bucharest, Romania

    Adriana Anamaria Davidescu

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Kötter, J., Mainka, A. (2022). Implementing an Agile Change Process to Improve Digital Transformation in Higher Education Teaching. In: Bach Tobji, M.A., Jallouli, R., Strat, V.A., Soares, A.M., Davidescu, A.A. (eds) Digital Economy. Emerging Technologies and Business Innovation. ICDEc 2022. Lecture Notes in Business Information Processing, vol 461. Springer, Cham. https://doi.org/10.1007/978-3-031-17037-9_6

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  • DOI: https://doi.org/10.1007/978-3-031-17037-9_6

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  • Publisher Name: Springer, Cham

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