Abstract
This paper examines the relationship between information system (IS) security culture and IS user security behaviors, which is little examined in the literature [1]. This article first goes through a review of literature in the field of information security systems, then the proposal of a framework based on [2] three-level culture model and finally the presentation of a qualitative study conducted with twenty-two users from eight French small and medium enterprises (SMEs). The results of this study show that there is a strong relationship between IS security culture and user behaviors related to IS security, in the sense that a positive security culture is conducive to creating security behaviors.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Akhyari, N., Ruzaini, A., Mohd, R.A.: A dimension-based information security culture model and its relationship with employees’ security behavior: a case study in Malaysian higher educational institutions. Information Security Journal: A Global Perspective (2019)
Schein, E.H.: Organizational Culture and Leadership, pp. 358. Jossey-Bass, Publishers, San Francisco (1985)
Laudon, K., Laudon, J., Fimbel, E., Costa, S. : Management des systèmes d’information. Pearson, 551 (2010)
Moon, Y.J., Choi, M., Armstrong, D.J.: The impact of relational leadership and social alignment on information security system effectiveness in Korean governmental organizations. Int. J. Inf. Manage. 40(2018), 54–66 (2018)
Silic, M., Lowry, P.B.: Using design-science based gamification to improve organizational security training and compliance. J. Manag. Inf. Syst. 37(1), 129–161 (2020)
Tolah, A., Steven, M. Furnell, S., Papadaki, M.: An empirical analysis of the information security culture key factors framework. Comput. Secur. 108, 102354 (2021). ISSN 0167-4048
Martins, N., Da Veiga, A.: An Information security culture model validated with structural equation modelling. In: Proceedings of the 9th International Symposium on Human Aspects of Information Security and Assurance, HAISA 2015, Haisa, 11–21 (2015)
Da Veiga, A., Astakhova, L.V., Botha, A., Herselman, M.: Defining organizational information security culture-perspectives from academia and industry. Comput. Secur. 92, 101713 (2020)
Wiley, A., McCormac, A., Calic, D.: More than the individual: examining the relationship between culture and information security awareness. Comput. Secur. 88 (2020)
Parsons, K.M., Young, E., Butavicius, M.A., McCormac, A., Pattinson, M.R., Jerram, C.: The influence of organizational information security culture on information security decision making. J. Cogn. Eng. Decis. Mak. 9(2), 117–129 (2015). https://doi.org/10.1177/1555343415575152
Thomson, K.L., Von Solms, R., Louw, L.: Cultivating an organizational information security culture. Comput. Fraud Secur. 7–11 (2006). October 2006
Ngo, L., Zhou W., Warren, M.: Understanding transition towards information security culture change. In : Proceeding of the 3rd Australian Computer, Network and Information Forensics Conference, Edith Cowan University, School of Computer and Information Science, pp. 67–73 (2005)
Karlson, F., Astrom, J., Karlson, M.: Information security culture – state-of-the-art review between 2000 and 2013. Inf. Comput. Secur. 23(3) (2015)
Hofstede, G.H.: Cultures and Organizations : Software of the Mind. McGraw-Hill, New York (1997)
Schein, E.H. : Organizational Culture and Leadership, vol. 2. John Wiley & Sons (2010)
Schlienger, T., Teufel, S.: Information security culture: the socio-cultural dimension in information security management, security in the information society: visions and perspectives. In: IFIP TC11 International Conference on Information Security (Sec2002). Kluwer Academic Publishers, Cairo, Egypt (2002)
Kokolakis, S., Karyda, M., Kiountouzis, E.: The insider threat to information systems and the effectiveness of ISO17799. Computer Security 24(6), 472–484 (2005)
Tang, M., Li, M., Zhang, T.: The impacts of organizational culture on information security culture: a case study. Inf. Technol. Manage. 17(2), 179–186 (2015). https://doi.org/10.1007/s10799-015-0252-2
Solomon, G., Brown, I.: The influence of organizational culture and information security culture on employee compliance behaviour. J. Enterp. Inf. Manag. 34(4), 1203–1228 (2020)
Tolah, A., Furnell, S.M., Papadaki, M.: A comprehensive framework for cultivating and assessing information security culture. In: The Eleventh International Symposium on Human Aspects of Information Security & Assurance (HAISA), HAISA 2017, pp. 52–64 (2017)
Alnatheer, M., Chan, T., Nelson, K.: Understanding and measuring information security culture. In: Pacific Asia Conference on Information Systems, pp. 144 (2012)
Da Veiga, A., Martins, N.: Defining and identifying dominant information security cultures and subcultures. Comput. Secur. 70, 72–94 (2017)
Haeussinger, F., Kranz, J.: Information security awareness: its antecedents and mediating effects on security compliant behavior. In: Proceedings of the International Conference on Information Systems, ICIS 2013, Milan, Italy (2013)
D’Arcy, J., Greene, G.: The multifaceted nature of security culture and its influence on end user behavior. In: IFIP TC 8 International Workshop on Information Systems Security Research, pp. 145–157 (2009)
Kuusisto, T., Ilvonen, I.: Information security culture in small and medium size entreprises. Frontiers of E-business research, Tampere University of Technology: University of Tampere, Finland (2003)
Santos-Olmo, A., Sánchez, L.E., Caballero, I., Camacho, S., Fernandez-Medina, E.: the importance of the security culture in SMEs as regards the correct management of the security of their assets. Future Internet 8, 30 (2016)
Dojkovski, S., Lichtenstein, S., Warren, M.: Fostering information security culture in small and medium size enterprises: an interpretive study in Australia. In: European Conference on Information Systems (ECIS) (2007)
Davis, F.D., Bagozzi, R.P., Warshaw, P.R.: User acceptance of computer technology: a comparison of two theoretical models. Manag. Sci. 982–1002 (1989)
Ajzen, I.: The theory of planned behavior. Organ. Behav. Hum. Decis. Process. 50(2), 179–211 (1991)
Padayachee, K.: Taxonomy of compliant information security behavior. Comput. Secur. 31(5), 673–680 (2012)
D’Arcy, J., Greene, G.: Security culture and the employment relationship as drivers of employees’ security compliance. Inf. Manag. Comput. Secur. 22, 474–489 (2014)
Nasir, A., Arshah, R.A., Hamid A.M.R.: A dimension-based information security culture model and its relationship with employees’ security behavior: a case study in Malaysian higher educational institutions. Information Security Journal: A Global Perspective 28(3) (2019)
Wacheux, F.: Méthodes Qualitatives et Recherche en Gestion. Economica, Paris (1996)
Yin, R.K.: Applications of Case Study Research (Applied Social Research Methods). Sage Publications, Inc. (2003)
Flores, W.R., Ekstedt, M.: Shaping intention to resist social engineering through transformational leadership information security culture and awareness. Comput. Secur. 59, 26–44 (2016). ISSN 0167-4048
Connolly, L.Y., Lang, M., Gathegi J., Tygar, D.J.: Organizational culture, procedural countermeasures, and employee security behaviour: a qualitative stud. Inf. Comput. Secur. 25 (2017)
Miltgen, C.L., Peyrat-Guillard, D.: Cultural and generational influences on privacy concerns: a qualitative study in seven European countries. Eur. J. Inf. Syst. 23(2), 103–125 (2014)
Sheng, S., Holbrook, M., Kumaraguru, P., Cranor, L.F., Downs, J.: Who falls for phishing?: a demographic analysis of phishing susceptibility and effectiveness of interventions In: Proceedings of the Sigchi Conference on Human Factors in Computing Systems. ACM, pp. 372–382 (2010)
Guo, K.H., Yufei, Y.: The effects of multilevel sanctions on information security violations: A mediating model. Inf. Manag. 49(6 (2012)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Ismail, O. (2022). Relationship Between Culture and User Behavior in the Context of Information Security Systems: A Qualitative Study in SMEs. In: Bach Tobji, M.A., Jallouli, R., Strat, V.A., Soares, A.M., Davidescu, A.A. (eds) Digital Economy. Emerging Technologies and Business Innovation. ICDEc 2022. Lecture Notes in Business Information Processing, vol 461. Springer, Cham. https://doi.org/10.1007/978-3-031-17037-9_8
Download citation
DOI: https://doi.org/10.1007/978-3-031-17037-9_8
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-17036-2
Online ISBN: 978-3-031-17037-9
eBook Packages: Computer ScienceComputer Science (R0)