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Triple Diamond Design Process

Human-centered Design for Data-Driven Innovation

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HCI International 2022 - Late Breaking Papers. Design, User Experience and Interaction (HCII 2022)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 13516))

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Abstract

Innovation is a team sport that requires interdisciplinary collaboration. This study discusses how design thinking methods can be adapted to support such collaborative AI innovation and Human centred AI (HCAI). We propose an enhancement to the traditional double diamond framework, by adding a notion of “data discovery” alongside problem discovery. Further we propose the use of “data user stories” to not only communicate user tasks and user goals, but also document input and output data of a given process.

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Notes

  1. 1.

    Axure RP, http://axure.com.

  2. 2.

    Figma, http://figma.com.

  3. 3.

    Jupyter, http://jupyter.org.

  4. 4.

    Streamlit, http://streamlit.io.

  5. 5.

    Shiny, http://shiny.rstudio.com.

  6. 6.

    Flask, https://palletsprojects.com/p/flask/.

  7. 7.

    OptimalWorkshop, https://www.optimalworkshop.com.

  8. 8.

    UserZoom, https://www.userzoom.com.

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Authors and Affiliations

  1. Thomson Reuters Labs, London, UK

    Johannes Schleith & Daniella Tsar

Authors
  1. Johannes Schleith
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  2. Daniella Tsar
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Corresponding author

Correspondence to Johannes Schleith .

Editor information

Editors and Affiliations

  1. The Open University of Japan, Chiba, Japan

    Masaaki Kurosu

  2. Tokyo University of Science, Tokyo, Saitama, Japan

    Sakae Yamamoto

  3. Tokyo City University, Tokyo, Japan

    Hirohiko Mori

  4. Southern University of Science and Technology, Shenzhen, China

    Marcelo M. Soares

  5. World Usability Day and Bubble Mountain Consulting, Newton Center, MA, USA

    Elizabeth Rosenzweig

  6. Aaron Marcus and Associates, Berkeley, CA, USA

    Aaron Marcus

  7. Tsinghua University, Beijing, China

    Pei-Luen Patrick Rau

  8. Coventry University, Coventry, UK

    Don Harris

  9. Cranfield University, Cranfield, UK

    Wen-Chin Li

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Schleith, J., Tsar, D. (2022). Triple Diamond Design Process. In: Kurosu, M., et al. HCI International 2022 - Late Breaking Papers. Design, User Experience and Interaction. HCII 2022. Lecture Notes in Computer Science, vol 13516. Springer, Cham. https://doi.org/10.1007/978-3-031-17615-9_9

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  • DOI: https://doi.org/10.1007/978-3-031-17615-9_9

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-17614-2

  • Online ISBN: 978-3-031-17615-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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