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Virtual Assistant as an Emotional Support for the Academic Stress for Students of Higher School: A Literature Review

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HCI International 2022 – Late Breaking Papers: HCI for Health, Well-being, Universal Access and Healthy Aging (HCII 2022)

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Abstract

Mental healthcare has seen numerous benefits from interactive technologies and artificial intelligence. Virtual Assistant is a conversational agent, also called chatbots, which are being of great interest to researchers in different areas such as: psychology, marketing, education, among others. Virtual Assistants are trained to converse and interact with a person using speech, typing and visual languages through natural language techniques. Therefore, they have the potential to be a support tool for people. This study is focused to make a literature search in Scopus, Web of Science (WoS), and IEEE Xplore digital databases to answer questions in how virtual assistant can support the academic stress.

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Author information

Authors and Affiliations

  1. School of Computer Engineering, Pontificia Universidad Católica de Valparaíso, Valparaíso, Chile

    Alexis Lucero Fredes, Sandra Cano & Claudio Cubillos

  2. Psychology, Universidad de San Buenaventura Cali, Cali, Colombia

    María Elena Díaz

Authors
  1. Alexis Lucero Fredes
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  2. Sandra Cano
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  3. Claudio Cubillos
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  4. María Elena Díaz
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Corresponding author

Correspondence to Sandra Cano .

Editor information

Editors and Affiliations

  1. Purdue University West Lafayette, West Lafayette, IN, USA

    Vincent G. Duffy

  2. Tsinghua University, Beijing, China

    Qin Gao

  3. Chongqing University, Chongqing, China

    Jia Zhou

  4. Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Margherita Antona

  5. University of Crete and Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Constantine Stephanidis

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Lucero Fredes, A., Cano, S., Cubillos, C., Díaz, M.E. (2022). Virtual Assistant as an Emotional Support for the Academic Stress for Students of Higher School: A Literature Review. In: Duffy, V.G., Gao, Q., Zhou, J., Antona, M., Stephanidis, C. (eds) HCI International 2022 – Late Breaking Papers: HCI for Health, Well-being, Universal Access and Healthy Aging. HCII 2022. Lecture Notes in Computer Science, vol 13521. Springer, Cham. https://doi.org/10.1007/978-3-031-17902-0_8

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  • DOI: https://doi.org/10.1007/978-3-031-17902-0_8

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