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Burnout Syndrome Among Master’s Degree Nursing Students Using a Compromising Negotiation Style Evaluated Through a Serious Game

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Methodologies and Intelligent Systems for Technology Enhanced Learning, Workshops, 12th International Conference (MIS4TEL 2022)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 538))

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Abstract

Burnout syndrome is widespread among healthcare professionals, causing many physical and mental problems for individuals, and leading to negative outcomes for organizations and the quality of care that they provide. The aim of this study was to assess burnout among master’s degree nursing students and to evaluate its possible relationship with a compromising negotiation style. A descriptive comparative study was conducted. Nurses’ personal, academic, and professional data were collected. Burnout was measured using the Italian version of the Oldenburg Burnout Inventory, with its two dimensions of disengagement and exhaustion. Negotiation skills were assessed through a Serious Game based on Rahim and Bonoma’s theory of conflict management that included daily life five scenarios. Descriptive and inferential statistics were performed in a sample of 33 students. The results showed a mean disengagement level of 3.2 (SD 0.6) points and an exhaustion level of 2.8 (SD 0.7) points. In three serious game scenarios, students who did not use a compromising negotiation style had significantly higher disengagement levels than those who did (Sports, p = 0.019; Motorbike, p = 0.008; CD Store, p < 0.001). The students seemed to appreciate the engagement in the study and the game used. This is the first study to assess burnout together with negotiation styles identified through a Serious Game. The findings suggest that implementing alternative training strategies, combined with traditional teaching could support students in better integrating theoretical and practical knowledge and engaging in active learning.

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Notes

  1. 1.

    In Italy, academic exams are graded on a 30-point scale. A grade of 0–17 means “fail,” 18 is considered satisfactory, 19–21 is considered good, 22–25 is considered very good, and 26–30 is considered excellent [18].

  2. 2.

    Enhancing Negotiation skills through on-line Assessment of Competencies and interactive mobile Training – GA 543301-LLP-1–2013-1-UK-KA3-KA3MP 2013 (http://enactgame.eu/site/).

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Author information

Authors and Affiliations

  1. University of Rome Tor Vergata, 00133, Rome, Italy

    Valentina Zeffiro, Rocco Mazzotta, Armando Pio Ronni, Rosaria Alvaro & Giampiera Bulfone

  2. University of Foggia, 71121, Foggia, Italy

    Raffaele Di Fuccio

  3. Saint Camillus International, University of Health Sciences, 0131, Rome, Italy

    Fabio D’Agostino

Authors
  1. Valentina Zeffiro
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  2. Raffaele Di Fuccio
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  3. Rocco Mazzotta
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  4. Armando Pio Ronni
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  5. Rosaria Alvaro
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  6. Giampiera Bulfone
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  7. Fabio D’Agostino
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Corresponding author

Correspondence to Valentina Zeffiro .

Editor information

Editors and Affiliations

  1. Faculty of Mathematics, Physics and Informatics, Comenius University, Bratislava, Slovakia

    Zuzana Kubincová

  2. Ca' Foscari University of Venice, Venice, Italy

    Alessandra Melonio

  3. University of Minho, Braga, Portugal

    Dalila Durães

  4. Polytechnic Institute of Porto, Porto, Portugal

    Davide Rua Carneiro

  5. Politecnico di Milano, Milan, Italy

    Mehdi Rizvi

  6. Department of Life, Health and Environmental Sciences, University of L'Aquila, Coppito, Italy

    Loreto Lancia

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Zeffiro, V. et al. (2023). Burnout Syndrome Among Master’s Degree Nursing Students Using a Compromising Negotiation Style Evaluated Through a Serious Game. In: Kubincová, Z., Melonio, A., Durães, D., Rua Carneiro, D., Rizvi, M., Lancia, L. (eds) Methodologies and Intelligent Systems for Technology Enhanced Learning, Workshops, 12th International Conference. MIS4TEL 2022. Lecture Notes in Networks and Systems, vol 538. Springer, Cham. https://doi.org/10.1007/978-3-031-20257-5_17

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