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Evaluating a Consumer Data Protection Framework for IS Compliance Awareness in South Africa: An Expert Review

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Advanced Research in Technologies, Information, Innovation and Sustainability (ARTIIS 2022)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1676))

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Abstract

As a developing country, South Africa (SA) seems to lack a balance between trust consumers place in organizations with whom they share their personal information to obtain goods and services and the degree to which that consumer confidence is justified by organizations’ IS compliance status. The displacement of consumers’ confidence is due to a lack of IS compliance awareness necessary to enable sound decision-making when it comes to the sharing of their personal information in the ordinary course of making a living as part of public society. In SA, there are currently no government-led programs to raise consumer awareness about IS compliance. Prior data protection frameworks failed to take into account and address these issues as key lessons from which the need for a consumer data protection framework (CDPF) spawned. The aim of the CDPF is to support the SA government with instilling consumer IS compliance awareness. The primary goal of this paper is to present the evaluation results of the expert reviews that were conducted by means of an online survey to determine the relevance, value/importance and practicality of CDPF components for implementation in the SA government setting.

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Author information

Authors and Affiliations

  1. University of South Africa, Pretoria, 0002, South Africa

    Ileen E. Bredenkamp

  2. School of Computing, University of South Africa, Pretoria, 0002, South Africa

    Elmarie Kritzinger

  3. Next Generation Enterprises and Institutions, CSIR, Pretoria, 0002, South Africa

    Marlien Herselman

Authors
  1. Ileen E. Bredenkamp
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  2. Elmarie Kritzinger
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  3. Marlien Herselman
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Corresponding author

Correspondence to Ileen E. Bredenkamp .

Editor information

Editors and Affiliations

  1. Universidad Estatal PenĂ­nsula de Santa, La Libertad, Ecuador

    Teresa Guarda

  2. University of Minho, GuimarĂŁes, Portugal

    Filipe Portela

  3. BITrum Research Group, Leon, Spain

    Maria Fernanda Augusto

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Bredenkamp, I.E., Kritzinger, E., Herselman, M. (2022). Evaluating a Consumer Data Protection Framework for IS Compliance Awareness in South Africa: An Expert Review. In: Guarda, T., Portela, F., Augusto, M.F. (eds) Advanced Research in Technologies, Information, Innovation and Sustainability. ARTIIS 2022. Communications in Computer and Information Science, vol 1676. Springer, Cham. https://doi.org/10.1007/978-3-031-20316-9_27

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  • DOI: https://doi.org/10.1007/978-3-031-20316-9_27

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-20315-2

  • Online ISBN: 978-3-031-20316-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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