Abstract
A service ecosystem (SE) is essentially a value creation system, and changes in the organizational structure of services affect the value change of SE. No research work has been found on the impact of structural holes (SH) on the value creation of SE. Existing works on the value creation of SE have been carried out from the perspective of service ecology, ignoring the consideration of individual services. Therefore, we firstly construct a SE value creation model. Secondly, we propose an analysis method to explore the impact of SH on SE value creation from the level of both individual service and SE. In addition, we construct a computational experiment for experimental comparison and analysis, which reveals how changes in SH affect the value creation of SE. The findings of this paper can be used to induce the evolution of SE and promote its value maximization.
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Acknowledgment
This work is supported by the National Natural Science Key Foundation of China grant No. 61832014 and No. 62032016, National Natural Science Foundation of China grant No. 62102281, and the Natural Science Foundation of Tianjin City grant No. 19JCQNJC00200.
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Zhang, L. et al. (2022). Exploring the Impact of Structural Holes on the Value Creation in Service Ecosystems. In: Gao, H., Wang, X., Wei, W., Dagiuklas, T. (eds) Collaborative Computing: Networking, Applications and Worksharing. CollaborateCom 2022. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 460 . Springer, Cham. https://doi.org/10.1007/978-3-031-24383-7_21
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