Abstract
Modeling business processes can be difficult, especially if they are flexible and the models consist of many interconnected parts. This is the case for hybrid process modeling approaches, such as fragment-based case management. Also, erroneous and low-quality models have adverse effects on the whole BPM lifecycle. To support creating fragment-based case models, we provide a set of guidelines and integrate them into a modeling tool called fcm-js. Our evaluation shows that fcm-js improves the quality of the process model as well as the user experience during modeling.
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Notes
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The guidelines are published on GitHub: https://github.com/bptlab/fCM-design-support/wiki.
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We use the example use case of criminal justice to provide examples for the guidelines: https://github.com/bptlab/fCM-design-support/wiki/Example-Use-Case---Criminal-Justice.
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Repository with source code and screencast at https://github.com/bptlab/fCM-design-support.
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Andree, K. et al. (2023). Design-Time Support for Fragment-Based Case Management. In: Cabanillas, C., Garmann-Johnsen, N.F., Koschmider, A. (eds) Business Process Management Workshops. BPM 2022. Lecture Notes in Business Information Processing, vol 460. Springer, Cham. https://doi.org/10.1007/978-3-031-25383-6_17
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