Abstract
A key approach used by improvement specialists is that of Coaching. Coaching is described as a power tool for organisations looking to transition towards, and sustain, a new way of working. That new way of working, is often described as an Agile or Lean mode of work, with Agile being the progenitor of Lean. Agile is not alone in promoting the role of the coach, with Lean having similar roles identified as a cornerstone of mindset immersion. However, there is no accepted industry definition of what a process improvement Coach is, with a leading reference mode adopted informally. This outlines a core Competency Framework to capture the holistic skills required to become a competent Coach and is not specific about levels of mastery to attain the various competencies outlined. The model, being imprecise, is not backed by academic literature and aligns with noted observations about competency modelling being typically derived by less methodologically rigorous consultants who were not researchers. Despite this, the role of the Agile Coach has become an accepted and formative piece of a teams strategy and can derive success when deployed appropriately. In this paper, we will explore the deficiencies in the established competency model and propose a theoretically grounded competency model for Agile Coaches to act as a reference for Agile Coaches.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Dingsøyr, T., Nerur, S., Balijepally, V., Moe, N.B.: Journal of Systems and Software 85(6), 1213 (2012). Special Issue: Agile Development
Hines, P., Taylor, D., Walsh, A.: Total Qual. Manag. Bus. Excell. 31(3–4), 389 (2020)
ACI (2021). https://agilecoachinginstitute.com/agile-coaching-resources/
Stray, V., Memon, B., Paruch, L.: (2020)
Gørtz, K.: Coaching, lean processes, and the concept of flow, pp. 299–315 (2015)
Parmenter, D.: Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPI’s. Wiley, Hoboken (2019)
Arthur, C., Lynn, A.: Transformational leadership and the role of the coach, pp. 187–202 (2016)
Lai, F.Y., Tang, H.C., Lu, S.C., Lee, Y.C., Lin, C.C.: SAGE Open 10(1), 2158244019899085 (2020)
Stone, K.: Int. J. Lean Six Sigma 3(2), 112 (2012)
Bateman, N.: Sustainability ... a guide to ... process improvement (2001)
Amrik, S., Adrian, E.: Int. J. Oper. Prod. Manag. 14(11), 35 (1994)
Griffin, L.: Implementing lean principles in scrum to adapt to remote work in a Covid-19 impacted software team, pp. 177–184 (2021)
Cucolas, A.A., Russo, D.: ArXiv (2021)
Neumann, M., Bogdanov, Y., Lier, M., Baumann, L.: The Sars-Cov-2 Pandemic and agile methodologies in software development: a multiple case study in Germany. In: Przybyłek, A., Miler, J., Poth, A., Riel, A. (eds.) LASD 2021. LNBIP, vol. 408, pp. 40–58. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-67084-9_3
Marek, K., Wińska, E., Dąbrowski, W.: The state of agile software development teams during the Covid-19 pandemic. In: Przybyłek, A., Miler, J., Poth, A., Riel, A. (eds.) LASD 2021. LNBIP, vol. 408, pp. 24–39. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-67084-9_2
Butt, S.A., Misra, S., Anjum, M.W., Hassan, S.A.: Agile project development issues during COVID-19. In: Przybyłek, A., Miler, J., Poth, A., Riel, A. (eds.) LASD 2021. LNBIP, vol. 408, pp. 59–70. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-67084-9_4
Adkins, L.: Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition. Addison-Wesley (2010)
LAI (2020). https://www.leanagileinstitute.org/post/enterprise-agile-coaching-competency-framework
Jalagat, R.: Int. J. Sci. Res. (IJSR) 5, 1233 (2016)
Baartman, L., Bruijn, E.: Educ. Res. Rev. 6, 125 (2011)
Abazi, B., Hajrizi, E.: IFAC-PapersOnLine 51(30), 336 (2018). 18th IFAC Conference on Technology, Culture and International Stability TECIS 2018
Tekez, E.K., Ta¸sdeviren, G.: Proc. Comput. Sci. 100, 776 (2016)
Bhasin, S., Burcher, P.: J. Manuf. Technol. Manag. 17(1), 56 (2006)
Kwok, J., Wong, M., Ng, P.: Public Adm. Policy 17, 74 (2014)
Murdoch, M., et al.: BMC Med. Res. Methodol. 14(25027174), 90 (2014)
GDPR (2018). https://gdpr-info.eu
Smith, D.: (2003). https://www.apa.org/monitor/jan03/principles
Berg, M., Karlsen, J.: Int. J. Knowl. Learn. 13, 356 (2020)
Palaima, T., Skarzauskiene, A.: Balt. J. Manag. 5(3), 330 (2010)
London, M., Smither, J.W.: Hum. Resour. Manage. 38(1), 3 (1999)
Albino, G.: SAGE Open 8(2), 2158244018780972 (2018)
Senge, P.: The Fifth Discipline. Doubleday/Currency (1990)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 IFIP International Federation for Information Processing
About this paper
Cite this paper
Griffin, L., Hinek, A. (2023). An Analysis of Agile Coaching Competency Among Practitioners. In: McDermott, O., Rosa, A., Sá, J.C., Toner, A. (eds) Lean, Green and Sustainability. ELEC 2022. IFIP Advances in Information and Communication Technology, vol 668. Springer, Cham. https://doi.org/10.1007/978-3-031-25741-4_4
Download citation
DOI: https://doi.org/10.1007/978-3-031-25741-4_4
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-25740-7
Online ISBN: 978-3-031-25741-4
eBook Packages: Computer ScienceComputer Science (R0)