Abstract
With the COVID-19 pandemic serving as a trigger, 2020 saw an unparalleled global expansion of tele-health [23]. Tele-health successfully lowers the need for in-person consultations and, thus, the danger of contracting a virus. While the COVID-19 pandemic sped up the adoption of virtual healthcare delivery in numerous nations, it also accelerated the creation of a wide range of other different technology-enabled systems and procedures for providing virtual healthcare to patients. Rightly so, the COVID-19 has brought many difficulties for patients (https://www.who.int/news/item/02-03-2022-covid-19-pandemic-triggers-25-increase-in-prevalence-of-anxiety-and-depression-worldwide) who need continuing care and monitoring for mental health issues and/or other chronic diseases.
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Saha, T., Tiwari, A., Saha, S. (2023). Trends and Overview: The Potential of Conversational Agents in Digital Health. In: Kamps, J., et al. Advances in Information Retrieval. ECIR 2023. Lecture Notes in Computer Science, vol 13982. Springer, Cham. https://doi.org/10.1007/978-3-031-28241-6_36
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