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Phishing Attack Victims and the Effect on Work Engagement

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Digital-for-Development: Enabling Transformation, Inclusion and Sustainability Through ICTs (IDIA 2022)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1774))

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Abstract

Most of the research carried out in cybersecurity considers the technical aspects of the security of an organisation’s systems. This work highlights the importance of considering the ‘softer’ social side of cybersecurity that looks at the lived experiences of phishing attack victims and the effect of such attacks on work engagement. In order to understand these effects, the study adopted the grounded theory (GT) approach to collecting and analysing data elicited from participants. The participants were theoretically sampled from the metropole area of Johannesburg and presented lived experiences of phishing attacks in their unique contexts. The data were transcribed and coded using GT techniques. From the codes, categories derived, and substantive theory that explains the effects of phishing attack victims on work engagement was generated. The implications of this theory to previous theories and scholars and practitioners are discussed.

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Authors and Affiliations

  1. Department of Applied Information Systems, University of Johannesburg, Johannesburg, South Africa

    Matthew James Werner & Kennedy Njenga

Authors
  1. Matthew James Werner
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  2. Kennedy Njenga
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Corresponding author

Correspondence to Kennedy Njenga .

Editor information

Editors and Affiliations

  1. University of Johannesburg, Johannesburg, South Africa

    Patrick Ndayizigamiye

  2. University of Johannesburg, Johannesburg, South Africa

    Hossana Twinomurinzi

  3. University of Mpumalanga, Mbombela, South Africa

    Billy Kalema

  4. University of Johannesburg, Johannesburg, South Africa

    Kelvin Bwalya

  5. University of Mpumalanga, Mbombela, South Africa

    Mncedisi Bembe

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Werner, M.J., Njenga, K. (2023). Phishing Attack Victims and the Effect on Work Engagement. In: Ndayizigamiye, P., Twinomurinzi, H., Kalema, B., Bwalya, K., Bembe, M. (eds) Digital-for-Development: Enabling Transformation, Inclusion and Sustainability Through ICTs. IDIA 2022. Communications in Computer and Information Science, vol 1774. Springer, Cham. https://doi.org/10.1007/978-3-031-28472-4_13

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  • DOI: https://doi.org/10.1007/978-3-031-28472-4_13

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-28471-7

  • Online ISBN: 978-3-031-28472-4

  • eBook Packages: Computer ScienceComputer Science (R0)

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