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Human Performance Management: A Humanist and Supportive Model for IT Professionals

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Information Technology for Management: Approaches to Improving Business and Society (FedCSIS-AIST 2022, ISM 2022)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 471))

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Abstract

Society and its organizations have transformed performance related issues into situations that are merely focused on goals and competitiveness. Especially in the Information Technology (IT) area, this approach causes the general feeling of being under constant pressure due to the need for immediate delivery of results. The main purpose of this article is to contribute to overcome this scenario, where IT employees are seen, essentially, as replaceable production resources, proposing, for this cultural change, a human performance management (HPM) model specific for IT professionals, linked to the philosophical current of Humanism and based on social support theory, addressing aspects such as equality, respect, collaboration and personal development. For this research, the design science paradigm was chosen, since this study focused on the development of valid and reliable knowledge. In addition to the performance management model proposed, this study can also be considered as a starting point for an organizational culture change, establishing good practices and incorporating humanism and social support concepts to produce a positive and sustainable work environment. Considering that the presented model is generic and flexible and its adoption may require adaptations and additional research, this study should be extended to produce new ways to improve HPM.

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Authors and Affiliations

  1. Computing Department, State University of Londrina, P.O. Box 10.011, Londrina, Paraná, Brazil

    Marcus Vinicius Alencar Terra, Vanessa Tavares de Oliveira Barros & Rodolfo Miranda de Barros

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  1. Marcus Vinicius Alencar Terra
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  3. Rodolfo Miranda de Barros
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Correspondence to Marcus Vinicius Alencar Terra .

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  1. University of Economics in Katowice, Katowice, Poland

    Ewa Ziemba

  2. University of Warsaw, Warsaw, Poland

    Witold Chmielarz

  3. University of Szczecin, Szczecin, Poland

    Jarosław Wątróbski

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Terra, M.V.A., de Oliveira Barros, V.T., de Barros, R.M. (2023). Human Performance Management: A Humanist and Supportive Model for IT Professionals. In: Ziemba, E., Chmielarz, W., Wątróbski, J. (eds) Information Technology for Management: Approaches to Improving Business and Society. FedCSIS-AIST ISM 2022 2022. Lecture Notes in Business Information Processing, vol 471. Springer, Cham. https://doi.org/10.1007/978-3-031-29570-6_2

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