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Methodology for Functionalization of “Living Lab” Under Concept of Smart Cities

Case through Service Design Development Workshops Using Frailty Prevention AI Technology

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Distributed, Ambient and Pervasive Interactions (HCII 2023)

Abstract

This study focuses on the Living lab as one of the methods of co-creation. The main objectives are to identify the goals from Living lab in smart cities and to propose the methodology for functionalization of Living lab in smart cities. In practice, this paper defines the Living lab in smart cities as “a series of co-creation activities in which multi-stakeholders and citizens through experiments and trials in real-life environments in the processes of identifying issues and establishing a vision, designing ideas, implementing in real life environment for common goals such as solving regional issues”. Second, goals of co-creation through Living lab are categorized into seven types in “Ideation”, “Feedback on testing”, “Market intelligence”, “Networking”, “Raising awareness”, “Social acceptance”, and “Other”. Third, the effect of manipulations and process for goals which are expected in Frailty Prevention AI Living lab is evaluated, through the participant observation method. As a result, it is clarified that four goals; 1) specific service ideas using the technology (Ideation), 2) feedback on them (Feedback on testing), 3) clarifying of key factors for services to work (Market intelligence), 4) citizen acceptance (Social acceptance), are achieved in the Living lab. And the manipulations and process for these goals are presented. Finally, the remaining issues and how to improve them are proposed as the methodology of functionalizing the Living lab under the concept of smart cities.

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Acknowledgements

This study was supported by a member of UDCK, UDCKTM, Public Intelligence, A-SHI-TA Community Health Promotion Laboratory, Kashiwa-City, H-UTokyo Lab, and Prof. Katsuya Iijima (Institute of Gerontology, Institute for Future Initiatives, The University of Tokyo). Special thanks are given to them for their valuable input to this research.

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Correspondence to Yuki Igeta .

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Igeta, Y., Sasao, T., Kitamura, H., Tai, M., Kurita, T., Deguchi, A. (2023). Methodology for Functionalization of “Living Lab” Under Concept of Smart Cities. In: Streitz, N.A., Konomi, S. (eds) Distributed, Ambient and Pervasive Interactions. HCII 2023. Lecture Notes in Computer Science, vol 14037. Springer, Cham. https://doi.org/10.1007/978-3-031-34609-5_1

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  • DOI: https://doi.org/10.1007/978-3-031-34609-5_1

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  • Online ISBN: 978-3-031-34609-5

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