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User-Developer Interaction in a Living Lab: A Case Study of an Exercise Support System for the Elderly

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Distributed, Ambient and Pervasive Interactions (HCII 2023)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 14036))

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Abstract

It is difficult to effectively co-create a system used by the elderly over a long period because the elderly and the developers change along with the system improvements made during long-term co-creation. We analyzed the changes that occurred during long-term co-creation using the development of an exercise support system for the elderly as a case study. We held three workshops and interviewed users and developers several times over six months. After qualitatively analyzing the transcript of workshops, we found evidence that even the elderly who are digitally challenged can provide ample interesting feedback to an ICT system. We also found that long-term participants are more likely to help develop the system. So, as a result, we recommend developers to co-design the product with target users even in the prototyping phase.

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Authors and Affiliations

  1. School of Engineering, Tokyo Institute of Technology, 4259-G2-5, Nagatsuta-cho, Midori-ku, Yokohama-shi, 226-8503, Japan

    Fujian Ding & Momoko Nakatani

Authors
  1. Fujian Ding
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  2. Momoko Nakatani
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Correspondence to Fujian Ding .

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Editors and Affiliations

  1. Smart Future Initiative, Frankfurt am Main, Germany

    Norbert A. Streitz

  2. Kyushu University, Fukuoka, Japan

    Shin'ichi Konomi

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Ding, F., Nakatani, M. (2023). User-Developer Interaction in a Living Lab: A Case Study of an Exercise Support System for the Elderly. In: Streitz, N.A., Konomi, S. (eds) Distributed, Ambient and Pervasive Interactions. HCII 2023. Lecture Notes in Computer Science, vol 14036. Springer, Cham. https://doi.org/10.1007/978-3-031-34668-2_2

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  • DOI: https://doi.org/10.1007/978-3-031-34668-2_2

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-34667-5

  • Online ISBN: 978-3-031-34668-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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