Abstract
Intelligent systems are not a new concept. It is generally accepted that the term ‘artificial intelligence’ or AI was first coined by Professor John McCarthy in 1956 and prior to that Alan Turing introduced what became known as the Turing Test in his 1950 paper, The Imitation Game. Given this relative longevity, it is perhaps surprising that the uptake of AI based systems in some sectors such as healthcare and education has been limited. This paper considers the deployment of an intelligent system in an educational context and proposes a model to inform the design of such based upon the relationship between trust and acceptance.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
The Mantel-Haenszel test of trend is used to determine whether there is a linear trend (i.e., a linear relationship/association) between the two related ordinal variables that are represented in a crosstabulation table.
- 2.
The Pearson test was recommended as the appropriate test to measure the strength of the correlation between the variable once a linear association had been established using a Mantel-Haenszel test of trend despite the data being ordinal and non-parametric. Spearman’s rank-order correlation tests were also conducted and produced significant results in line with the results generated by the Pearson test.
References
Andresen, S.L.: John McCarthy: father of AI. IEEE Intell. Syst. 17, 84–85 (2002)
Brahimi, T., Sarirete, A.: Learning outside the classroom through MOOCs. Comput. Hum. Behav. 51, 604–609 (2015). https://doi.org/10.1016/j.chb.2015.03.013
Celik, I., Dindar, M., Muukkonen, H., Järvelä, S.: The promises and challenges of artificial intelligence for teachers: a systematic review of research. TechTrends 66, 616–630 (2022)
Christenson, S., Reschly, A.L., Wylie, C., et al.: Handbook of Research on Student Engagement, vol. 840. Springer, New York (2012)
Cornelissen, L., Egher, C., van Beek, V., Williamson, L., Hommes, D.: The drivers of acceptance of artificial intelligence-powered care pathways among medical professionals: web-based survey study. JMIR Formative Res. 6, e33368 (2022)
Fredricks, J.A., Blumenfeld, P.C., Paris, A.H.: School engagement: potential of the concept, state of the evidence. Rev. Educ. Res. 74, 59–109 (2004). https://doi.org/10.3102/00346543074001059
Glikson, E., Woolley, A.W.: Human trust in artificial intelligence: review of empirical research. Acad. Manage. Ann. 14, 627–660 (2020)
Groccia, J.E.: What is student engagement? New directions for teaching and learning, pp. 11–20 (2018). https://doi.org/10.1002/tl.20287, https://onlinelibrary.wiley.com/doi/10.1002/tl.20287
Hidalgo, F.J.P., Abril, C.A.H., Parra, M.G.: MOOCs: origins, concept and didactic applications: a systematic review of the literature (2012–2019). Technol. Knowl. Learn. 25, 853–879 (2020)
Holliday, D., Wilson, S., Stumpf, S.: User trust in intelligent systems: a journey over time. In: Proceedings of the 21st International Conference on Intelligent User Interfaces (2016). https://doi.org/10.1145/2856767
Hourcade, J.P.: Child-computer interaction. Self, Iowa City, Iowa (2015)
Mcknight, D.H., Chervany, N.L.: Trust and distrust definitions : one bite at a time. In: Proceedings of the workshop on Deception, Fraud, and Trust in Agent Societies held during the Autonomous Agents Conference: Trust in Cyber-societies, Integrating the Human and Artificial Perspectives, pp. 27–54 (2000)
Oyedotun, T.D.: Sudden change of pedagogy in education driven by COVID-19: perspectives and evaluation from a developing country. Res. Globalization 2, 100029 (2020)
Pokhrel, S., Chhetri, R.: A literature review on impact of COVID-19 pandemic on teaching and learning. High. Educ. Future 8, 133–141 (2021)
Prathish, S., Athi Narayanan, S., Bijlani, K.: An intelligent system for online exam monitoring. In: 2016 International Conference on Information Science (ICIS), pp. 138–143 (2016). https://doi.org/10.1109/INFOSCI.2016.7845315
Schmidt, P., Biessmann, F., Teubner, T.: Transparency and trust in artificial intelligence systems. J. Decis. Syst. 29, 260–278 (2020). https://doi.org/10.1080/12460125.2020.1819094
Tandon, U.: Factors influencing adoption of online teaching by school teachers: a study during COVID-19 pandemic. J. Public Aff. 21, e2503 (2021)
Turing, A.M.: Computing machinery and intelligence. In: Epstein, R., Roberts, G., Beber, G. (eds.) Parsing the Turing Test, pp. 23–65. Springer, Dordrecht (2009). https://doi.org/10.1007/978-1-4020-6710-5_3
Venkatesh, V.: Adoption and use of AI tools: a research agenda grounded in UTAUT. Ann. Oper. Res. 308, 1–2 (2022)
Waytz, A., Heafner, J., Epley, N.: The mind in the machine: anthropomorphism increases trust in an autonomous vehicle. J. Exp. Soc. Psychol. 52, 113–117 (2014). https://doi.org/10.1016/j.jesp.2014.01.005
Zhao, Y., Watterston, J.: The changes we need: education post COVID-19. J. Educ. Change 22, 3–12 (2021)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Parsonage, G., Horton, M., Read, J. (2023). Trust Acceptance Mapping - Designing Intelligent Systems for Use in an Educational Context. In: Sottilare, R.A., Schwarz, J. (eds) Adaptive Instructional Systems. HCII 2023. Lecture Notes in Computer Science, vol 14044. Springer, Cham. https://doi.org/10.1007/978-3-031-34735-1_3
Download citation
DOI: https://doi.org/10.1007/978-3-031-34735-1_3
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-34734-4
Online ISBN: 978-3-031-34735-1
eBook Packages: Computer ScienceComputer Science (R0)