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Deciphering Barriers and Facilitators of eHealth Adoption in Uganda Using the Systems Thinking Approach - A Systematic Review

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Towards new e-Infrastructure and e-Services for Developing Countries (AFRICOMM 2022)

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Abstract

Several studies have explored the barriers and facilitators of eHealth adoption in Uganda but hardly any literature investigating these factors using a Systems Thinking perspective, which is the purpose of this study. A search for articles was done in several databases and only 35 articles were fit for the study. Five group model-building sessions were conducted to synthesize the data. As a result, six causal loop diagrams were constructed to provide a theoretical insight of the causation between the different factors. The study revealed that training users in Information and Communication Technology (ICT) improves their digital literacy and general awareness about ICT, which improves their knowledge of telemedicine and subsequently changes their attitude towards the use of eHealth systems. The eHealth trajectory in Uganda is still in its infancy hence, it is imperative for key players in the sector to painstakingly consider the contextual barriers of eHealth and capitalize on the facilitators if eHealth ensue.

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Acknowledgement

I would like to extend sincere gratification to the Government of Uganda, through the Makerere University, Research and Innovations Fund for funding this research. In addition, gratitude goes out to the research assistants who helped in the literature search and synthesis.

Funding

This research received funding from the Government of Uganda through the Makerere University Research and Innovations Fund.

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Authors and Affiliations

  1. Makerere University, Kampala, Uganda

    Hasifah Kasujja Namatovu & Mark Abraham Magumba

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  1. Hasifah Kasujja Namatovu
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  2. Mark Abraham Magumba
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Correspondence to Hasifah Kasujja Namatovu .

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Editors and Affiliations

  1. Taif University, Ta'if, Saudi Arabia

    Rashid A. Saeed

  2. State University of Zanzibar, Zanzibar, Tanzania

    Abubakar D. Bakari

  3. State University of Zanzibar, Zanzibar, Tanzania

    Yahya Hamad Sheikh

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Namatovu, H.K., Magumba, M.A. (2023). Deciphering Barriers and Facilitators of eHealth Adoption in Uganda Using the Systems Thinking Approach - A Systematic Review. In: Saeed, R.A., Bakari, A.D., Sheikh, Y.H. (eds) Towards new e-Infrastructure and e-Services for Developing Countries. AFRICOMM 2022. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 499. Springer, Cham. https://doi.org/10.1007/978-3-031-34896-9_14

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  • DOI: https://doi.org/10.1007/978-3-031-34896-9_14

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