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Ethical Dilemmas, Mental Health, Artificial Intelligence, and LLM-Based Chatbots

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Bioinformatics and Biomedical Engineering (IWBBIO 2023)

Part of the book series: Lecture Notes in Computer Science ((LNBI,volume 13920))

Abstract

The present study analyzes the bioethical dilemmas related to the use of chatbots in the field of mental health. A rapid review of scientific literature and media news was conducted, followed by systematization and analysis of the collected information. A total of 24 moral dilemmas were identified, cutting across the four bioethical principles and responding to the context and populations that create, use, and regulate them. Dilemmas were classified according to specific populations and their functions in mental health. In conclusion, bioethical dilemmas in mental health can be categorized into four areas: quality of care, access and exclusion, responsibility and human supervision, and regulations and policies for LLM-based chatbot use. It is recommended that chatbots be developed specifically for mental health purposes, with tasks complementary to the therapeutic care provided by human professionals, and that their implementation be properly regulated and has a strong ethical framework in the field at a national and international level.

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Authors and Affiliations

  1. University of Santiago de Chile, Santiago, Chile

    Johana Cabrera, M. Soledad Loyola, Irene Magaña & Rodrigo Rojas

Authors
  1. Johana Cabrera
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  2. M. Soledad Loyola
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  3. Irene Magaña
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  4. Rodrigo Rojas
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Corresponding author

Correspondence to Johana Cabrera .

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Editors and Affiliations

  1. University of Granada, Granada, Spain

    Ignacio Rojas

  2. University of Granada, Granada, Spain

    Olga Valenzuela

  3. University of Granada, Granada, Spain

    Fernando Rojas Ruiz

  4. University of Granada, Granada, Spain

    Luis Javier Herrera

  5. University of Granada, Granada, Spain

    Francisco Ortuño

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Cabrera, J., Loyola, M.S., Magaña, I., Rojas, R. (2023). Ethical Dilemmas, Mental Health, Artificial Intelligence, and LLM-Based Chatbots. In: Rojas, I., Valenzuela, O., Rojas Ruiz, F., Herrera, L.J., Ortuño, F. (eds) Bioinformatics and Biomedical Engineering. IWBBIO 2023. Lecture Notes in Computer Science(), vol 13920. Springer, Cham. https://doi.org/10.1007/978-3-031-34960-7_22

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  • DOI: https://doi.org/10.1007/978-3-031-34960-7_22

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-34959-1

  • Online ISBN: 978-3-031-34960-7

  • eBook Packages: Computer ScienceComputer Science (R0)

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