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A Review of Human-Computer Interface Evaluation Research Based on Evaluation Process Elements

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Human-Computer Interaction (HCII 2023)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 14011))

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Abstract

As an important medium for human-computer information exchange, the human-computer interface (HCI) plays an important role in the human-computer-environment system that cannot be ignored. A friendly design of HCI not only enables operators to complete operation tasks efficiently, but also has the characteristics of simplicity, beauty, easy operation and low load. Therefore, how to evaluate the friendliness of HCI design and how to judge whether the evaluation process is scientific and reasonable has become an important issue in current HCI-related research. Starting from the elements of HCI evaluation process, this paper firstly summarizes and analyzes the representative evaluation purposes in HCI evaluation research, specifically including interface usability, visual performance, interface aesthetics, suitability for special people, mental load, and evaluation exploratory research, and points out the guiding role of evaluation purposes in HCI evaluation activities; Secondly, this paper categorizes and summarizes the construction of HCI evaluation index system, determination of evaluation index weights, and selection of evaluation methods involved in HCI evaluation research from the perspective of research methods, and analyzes the advantages and disadvantages of each method in conjunction with specific HCI evaluation research; Finally, by analyzing and summarizing the research literature, this paper finds that the following problems exist in HCI evaluation research: the evaluation indexes are too abstract, the objectivity and rationality of the evaluation process need to be improved, and the feedback guidance of evaluation results on HCI design needs to be improved. This paper also points out that the future research trends of HCI evaluation research are as follows: the research target will be more inclined to the HCI of mobile touch devices, the selection of evaluation indexes needs to be more specific, the evaluation process requires researchers to pay more attention to objectivity and rationality, and the evaluation results can be better used to optimize the HCI design.

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Authors and Affiliations

  1. School of Mechanics and Vehicles, Beijing Institute of Technology, Beijing, China

    Xintai Song, Minxia Liu & Lin Gong

  2. Yangtze River Delta Research Institute (Jiaxing), Beijing Institute of Technology, Beijing, China

    Lin Gong

  3. China Railway Test & Certification Center Limited, Beijing, China

    Yu Gu

  4. Department of Computer Science and Engineering, Independent University, Dhaka, Bangladesh

    Mohammad Shidujaman

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  1. Xintai Song
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  3. Lin Gong
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  4. Yu Gu
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  5. Mohammad Shidujaman
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Correspondence to Xintai Song .

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  1. The Open University of Japan, Chiba, Japan

    Masaaki Kurosu

  2. Hosei University, Tokyo, Japan

    Ayako Hashizume

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Song, X., Liu, M., Gong, L., Gu, Y., Shidujaman, M. (2023). A Review of Human-Computer Interface Evaluation Research Based on Evaluation Process Elements. In: Kurosu, M., Hashizume, A. (eds) Human-Computer Interaction. HCII 2023. Lecture Notes in Computer Science, vol 14011. Springer, Cham. https://doi.org/10.1007/978-3-031-35596-7_17

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