Skip to main content
Springer Nature Link
Log in

Research on Usability Evaluation of Online Exhibition Applications

  • Conference paper
  • First Online:
Human-Computer Interaction (HCII 2023)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 14012))

Included in the following conference series:

  • 1139 Accesses

Abstract

The Covid-19 pandemic has caused people to stay at home, and online exhibitions have become a good alternative for people to enjoy arts remotely. To learn more about the user interface and user experience design, this research used three online exhibition applications (apps) (NTMOFA, NPM, A&C) to conducts task analysis, observation, and semi-structured interviews to develop exploratory research. Thirty participants were invited to take part in the experiment, and the time they spent finishing each task was regarded as the objective results; the SUS and NASA-TLX and interview responses were the subjective results. The results showed that the time performance of moving, watching, playing audio, searching and sharing functions of each app was significantly different with NPM and A&C, respectively for VR and AR online exhibitions, usually taking more time. Besides, participants thought that NPM is slightly more user-friendly than the other two apps; however, they preferred the AR online exhibition for its immersion experience. In the interviews, participants also indicated that some elements, such as social interaction and sensory experience, are expected to be added to online exhibition. To sum up, those elements which can create presence of visiting physical exhibitions and can interact with others are critical for the future design of online exhibition apps.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Amorim, J.P., Teixeira, L.M.L.: Art in the digital during and after Covid: aura and apparatus of online Exhibitions. Rupkatha J. Interdisc. Stud. Hum. 12(5), 1–8 (2021)

    Google Scholar 

  • Bannon, L., Benford, S., Bowers, J., Heath, C.: Hybrid design creates innovative museum experiences. Commun. ACM 48(3), 62–65 (2005)

    Article  Google Scholar 

  • Brooke, P.P.: Beyond the Steers and Rhodes model of employee attendance. Acad. Manag. Rev. 11(2), 345–361 (1986)

    Article  Google Scholar 

  • Choi, B., Kim, J.: Changes and challenges in museum management after the COVID-19 pandemic. J. Open Innov.: Technol., Market, Complexity 7(2), 148 (2021)

    Article  Google Scholar 

  • Ciurea, C., Zamfiroiu, A., Grosu, A.: Implementing mobile virtual exhibition to increase cultural heritage visibility. Informatica Economica 18(2), 24 (2014)

    Article  Google Scholar 

  • DailyView. Visit art galleries and museums at home! Top 10 “online exhibitions” in Taiwan: bring you to feel the charm of knowledge (2021). https://dailyview.tw/Daily/2021/06/19?page=0

  • Diaper, D., Stanton, N. (eds.): The Handbook of Task Analysis for Human-Computer Interaction. Mahwah, NJ (2003)

    Google Scholar 

  • Hart, S.G., Staveland, L.E.: Development of NASA-TLX (Task Load Index): results of empirical and theoretical research. Adv. Psychol. 52, 139–183 (1988)

    Article  Google Scholar 

  • Kadam, P.: Virtual Exhibitions-Digitized World in Pre- and Post-Covid. Int. J. Adv. Innov. Res. 8(3) (2021)

    Google Scholar 

  • Ken Research: arts global market report 2020–30: Covid-19 impact and recovery (2020). https://www.kenresearch.com/media-and-entertainment/films-and-animation/arts-market-report/342602-94.html

  • Kraybill, A.: Going the distance: online learning and the museum. J. Museum Educ. 40(2), 97–101 (2015)

    Article  Google Scholar 

  • Leong, C.K., Chennupati, K.R.: An overview of online exhibitions. DESIDOC J. Library Inf. Technol. 28(4), 7–21 (2008)

    Article  Google Scholar 

  • Li, J., Nie, J.W., Ye, J.: Evaluation of virtual tour in an online museum: exhibition of architecture of the forbidden city. PLoS ONE 17(1), e0261607 (2022)

    Article  Google Scholar 

  • Liu, H.Y.: The educational role of virtual art museums. Museol. Q. 20(1), 55–80 (2006)

    Google Scholar 

  • Moggridge, B.: Designing Interactions, vol. 17. MIT press, Cambridge, UK (2007)

    Google Scholar 

  • Norman, D.A.: The Psychology of Everyday Things. Basic books, New York, NY (1988)

    Google Scholar 

  • Resta, G., Dicuonzo, F., Karacan, E., Pastore, D.: The impact of virtual tours on museum exhibitions after the onset of covid-19 restrictions: Visitor engagement and long-term perspectives. SCIRES-IT-Sci. Res. Inf. Technol. 11(1), 151–166 (2021)

    Google Scholar 

  • Schmitt, B.H.: Experiential Marketing: How to Get Your Customer to Sense, Feel, Think, Act and Relate to Your Company and Brands. The FreePress, New York (1999)

    Google Scholar 

  • Shneiderman, B., Plaisant, C., Cohen, M.S., Jacobs, S., Elmqvist, N., Diakopoulos, N.: Designing the user interface: strategies for effective human-computer interaction. Hoboken, NJ: Pearson (2016)

    Google Scholar 

  • Urbaneja, M.H.: Online exhibitions and online publications: interrogating the typologies of online resources in art museums. Int. J. Digital Art History 4, 3–28 (2019)

    Google Scholar 

  • Villaespesa, E., Álvarez, A.: Visitor journey mapping at the Museo Nacional Thyssen-Bornemisza: Bringing cross-departmental collaboration to build a holistic and integrated visitor experience. Museum Manage. Curatorship 35(2), 125–142 (2020)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. National Yunlin University of Science and Technology, Yunlin 640, Taiwan, China

    Shih-Chieh Chen & Yu-Hsuan Lee

Authors
  1. Shih-Chieh Chen
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Yu-Hsuan Lee
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Shih-Chieh Chen .

Editor information

Editors and Affiliations

  1. The Open University of Japan, Chiba, Japan

    Masaaki Kurosu

  2. Hosei University, Tokyo, Japan

    Ayako Hashizume

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Chen, SC., Lee, YH. (2023). Research on Usability Evaluation of Online Exhibition Applications. In: Kurosu, M., Hashizume, A. (eds) Human-Computer Interaction. HCII 2023. Lecture Notes in Computer Science, vol 14012. Springer, Cham. https://doi.org/10.1007/978-3-031-35599-8_22

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-35599-8_22

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-35598-1

  • Online ISBN: 978-3-031-35599-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics