Abstract
Processes in urban planning are predominantly based on laws and regulations rather than user experience, potentially leading to low acceptance and usage of completed infrastructure projects. An evaluation of the completed project is usually not within the project’s scope, making it difficult to identify and address any issues in the process or design of completed measures – and hence device learnings for future projects. In this paper, we describe the current shift in local urban planners’ objectives and processes to be able to include citizens into the planning process and evaluate the results of infrastructure projects to learn for future endeavors. To foster a deeper understanding for their work we conducted a structured workshop with urban planners (N = 7) with a focus on facilitation of citizen engagement and evaluation of infrastructure measures. Using the specific scenario of a cycling infrastructure project, we identified challenges, opportunities and requirements to support the planning process using digital tools and evaluated a virtual reality (VR) application as a potential digital support method. Our results indicate that urban planners are eager to increase citizen participation, but are limited by regulations and resources. They see digital tools as a way to increase engagement and present planning content in a more accessible manner.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Buffel, T., Phillipson, C., Scharf, T.: Ageing in urban environments: developing ‘age-friendly’ cities. Crit. Soc. Policy 32(4), 597–617 (2012). https://doi.org/10.1177/0261018311430457
Kramers, A., Höjer, M., Lövehagen, N., Wangel, J.: Smart sustainable cities – exploring ICT solutions for reduced energy use in cities. Environ. Model. Softw. 52–62 (2014)
Burns, L.: A vision of our transport future. Nature 497, 181–182 (2013). https://doi.org/10.1038/497181a
Loorbach, D., Shiroyama, H.: The challenge of sustainable urban development and transforming cities. In: Loorbach, D., Wittmayer, J.M., Shiroyama, H., Fujino, J., Mizuguchi, S. (eds.) Governance of Urban Sustainability Transitions. TPUST, pp. 3–12. Springer, Tokyo (2016). https://doi.org/10.1007/978-4-431-55426-4_1
Torres-Toukoumidis, A., Vintimilla-Leon, D., De-Santis, A., López-López, P.C.: Gamification in ecology-oriented mobile applications—typologies and purposes. Societies 12, 1-12 (2022). https://doi.org/10.3390/soc12020040032
Thøgersen, J.: Promoting public transport as a subscription service: effects of a free month travel card. Transp. Policy 16(6), 335–343 (2009)
Bamberg, S., Schmidt, P.: Theory-driven subgroup-specific evaluation of an intervention to reduce private car use. J. Appl. Soc. Psychol. 31(6), 1300–1329 (2001)
Gärling, T., Bamberg, S., Friman, M., Fujii, S., Richter, J.: Implementation of soft transport policy measures to reduce private car use in urban areas (2009)
Wardman, M., Tight, M., Page, M.: Factors influencing the propensity to cycle to work. Transport. Res. Part A: Policy Pract. 41(4), 339–350 (2007)
Springer, S., Kreußlein, M., Krems, J.F.: Shedding light on the dark-field of cyclists’ safety critical events: a feasibility study in Germany. In: Proceedings of 9th International Cycling Safety Conference ICSC 2021. Lund, Sweden (2021)
Martens, K.: Promoting bike-and-ride: the Dutch experience. Transport. Res. Part A: Policy Pract. 41(4), 326–338 (2007). https://doi.org/10.1016/j.tra.2006.09.010
Oliveira, V., Pinho, P.: Evaluation in urban planning: advances and prospects. J. Plan. Lit. 24(4), 343–361 (2010)
Alrutz, D.: Die Empfehlungen für Radverkehrsanlagen (ERA) (2011)
Swapan, M.S.H.: Who participates and who doesn’t? Adapting community participation model for developing countries. Cities 53, 70–77 (2016)
Tran, D.Q., Diraviam, G., Minchin, R.E., Jr.: Performance of highway design-bid-build and design-build projects by work types. J. Constr. Eng. Manag. 144(2), 04017112 (2018)
Korbion, H., Mantscheff, J., Vygen, K.: Honorarordnung für Architekten und Ingenieure (HOAI) (2021)
Levy, S.M.: Construction Process Planning and Management: An Owner’s Guide to Successful Projects. Butterworth-Heinemann (2009)
Shrestha, P.P., Maharjan, R.: Effect of change orders on cost and schedule for small low-bid highway contracts. J. Leg. Aff. Disput. Resolut. Eng. Constr. 11(4), 04519025 (2019)
Schwarzkopf, M., Dettmann, A., Trezl, J., Bullinger, A.C.: Do you bike virtually safe? An explorative VR study assessing the safety of bicycle infrastructure. In: de Waard, D., et al. (eds.), Proceedings of the Human Factors and Ergonomics Society Europe Chapter 2022 Annual Conference: Enhancing Safety Critical Performance, pp. 101–110. Human Factors and Ergonomics Society. https://www.hfes-europe.org/largefiles/proceedingshfeseurope2022.pdf
Franke, T., Attig, C., Wessel, D.: A personal resource for technology interaction: development and validation of the affinity for technology interaction (ATI) scale. Int. J. Hum.-Comput. Interact. 35(6), 456–467 (2019)
Zimmermann, J., Konrad, S., Nerdinger, F.W.: Bedarfs- und Anforderungsanalysezur Entwicklung einer internetbasierten Kommunikationsplattform zur Unterstützung des Forschungstransfers. Universität Rostock (2009). https://doi.org/10.18453/ROSDOK_ID00002241
Renner, K.H., Jacob, N.C.: Konzeption und Erstellung eines Interviewleitfadens. In: Renner, K.H., Jacob, N.C. (eds.) Das Interview. Basiswissen Psychologie, pp. 47–64. Springer, Heidelberg (2020). https://doi.org/10.1007/978-3-662-60441-0_4
Mayring, P., Fenzl, T.: Qualitative inhaltsanalyse. In: Handbuch Methoden der empirischen s, pp. 633–648. Springer VS, Wiesbaden (2019). https://doi.org/10.1007/978-3-531-18939-0_38
Funding
This research work was supported by the German Federal Ministry of Education and Research (BMBF) (project “NUMIC 2.0 – Neues urbanes Mobilitätsbewusstsein in Chemnitz 2.0 (FKZ 01UR2204B)”) as part of the funding program “Teilprojekt B: Erforschung und Implementierung partizipativer Umsetzungsstrategien und Unterstützungsformate für Bürgerbeteiligungsprozesse in der Stadt- und Verkehrsplanung”. The funder had no influence on the study design, the collection, analysis and interpretation of the data, the writing of the report or the submission of the article.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Schwarzkopf, M., Dettmann, A., Heinz, A., Miethe, M., Hoffmann, H., Bullinger, A.C. (2023). Let’s Use VR! A Focus Group Study on Challenges and Opportunities for Citizen Participation in Traffic Planning. In: Krömker, H. (eds) HCI in Mobility, Transport, and Automotive Systems. HCII 2023. Lecture Notes in Computer Science, vol 14048. Springer, Cham. https://doi.org/10.1007/978-3-031-35678-0_24
Download citation
DOI: https://doi.org/10.1007/978-3-031-35678-0_24
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-35677-3
Online ISBN: 978-3-031-35678-0
eBook Packages: Computer ScienceComputer Science (R0)