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Optimizing the Design Process of 3D Printing Services for Personal Customization

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Design, User Experience, and Usability (HCII 2023)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 14031))

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Abstract

Based on the demand for service design process optimization in the field of 3D printing technology for private customization, a complete concept and procedure of the service design process of 3D printing technology applied to customized products are proposed to provide a reference for enterprises and designers. First, the literature research method is used in this study to summarize and arrange the associated research in the field of 3D printing technology and service design, and then the general process of 3D printing service design is summarized. Following that, user research and statistical analysis are employed to investigate the service requirements of user groups that favor personalized goods and to construct an integrated service process of “model-process-manufacturing-logistics” with users at the center. Finally, using the customized product client design as an example, the customized product service design system is obtained. The method and procedure of the 3D printing service design process for private customization can meet the public's demand for personalized and diverse product services while also completing the service mode transformation from product to experience, which reflects an important direction of future manufacturing mode evolution.

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Authors and Affiliations

  1. East China University of Science and Technology, Shanghai, 200237, People’s Republic of China

    Miao Liu & Wenjing Yang

Authors
  1. Miao Liu
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  2. Wenjing Yang
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Corresponding author

Correspondence to Miao Liu .

Editor information

Editors and Affiliations

  1. Aaron Marcus and Associates, Berkeley, CA, USA

    Aaron Marcus

  2. World Usability Day and Bubble Mountain Consulting, Newton Center, MA, USA

    Elizabeth Rosenzweig

  3. Southern University of Science and Technology – SUSTech, Shenzhen, China

    Marcelo M. Soares

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© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

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Liu, M., Yang, W. (2023). Optimizing the Design Process of 3D Printing Services for Personal Customization. In: Marcus, A., Rosenzweig, E., Soares, M.M. (eds) Design, User Experience, and Usability. HCII 2023. Lecture Notes in Computer Science, vol 14031. Springer, Cham. https://doi.org/10.1007/978-3-031-35696-4_36

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  • DOI: https://doi.org/10.1007/978-3-031-35696-4_36

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-35695-7

  • Online ISBN: 978-3-031-35696-4

  • eBook Packages: Computer ScienceComputer Science (R0)

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