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Preliminary Usability Evaluation of UpSkill@Mgmt 4.0: A Tool to Promote Competency and Career Management in Industry 4.0

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Design, User Experience, and Usability (HCII 2023)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 14032))

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Abstract

Promoting personal development and learning is increasingly a concern for organizations in retaining employees in what is a volatile paradigm and so heavily impacted by technology. Thus, this concern must be managed in an easy and agile way, where digital tools can be important enablers of these characteristics. Allied with digital tools, specifically their innovative character, arises the need for validations to avoid errors in advanced stages of development. Usability studies are a very important technique for this type of evaluation, often used to understand whether platforms meet users’ needs, and to evaluate and if possible, improve user experiences. In this regard, this paper aims to preliminarily assess the usability of an innovative tool, capturing some adjustments suggested by users, at the same time as perceiving the users’ receptiveness to its use. The application showed that it was very well accepted by users and good contributions to improve the platform were suggested.

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Acknowledgement

The present study was developed in the scope of the Project Augmented Humanity [POCI-01-0247-FEDER-046103 e LISBOA-01-0247-FEDER-046103], financed by Portugal 2020, under the Competitiveness and Internationalization Operational Program, the Lisbon Regional Operational Program, and by the European Regional Development Fund.

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Authors and Affiliations

  1. Department of Economics, Management, Industrial Engineering and Tourism, University of Aveiro, 3810-193, Aveiro, Portugal

    Tiago Bastos & Juliana Salvadorinho

  2. Department of Economics, Management, Industrial Engineering and Tourism, Institute of Electronics and Informatics Engineering of Aveiro / Intelligent Systems Associate Laboratory (LASI), University of Aveiro, 3810-193, Aveiro, Portugal

    Leonor Teixeira

Authors
  1. Tiago Bastos
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  2. Juliana Salvadorinho
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  3. Leonor Teixeira
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Corresponding author

Correspondence to Tiago Bastos .

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Editors and Affiliations

  1. Aaron Marcus and Associates, Berkeley, CA, USA

    Aaron Marcus

  2. World Usability Day and Bubble Mountain Consulting, Newton Center, MA, USA

    Elizabeth Rosenzweig

  3. Southern University of Science and Technology – SUSTech, Shenzhen, China

    Marcelo M. Soares

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Bastos, T., Salvadorinho, J., Teixeira, L. (2023). Preliminary Usability Evaluation of UpSkill@Mgmt 4.0: A Tool to Promote Competency and Career Management in Industry 4.0. In: Marcus, A., Rosenzweig, E., Soares, M.M. (eds) Design, User Experience, and Usability. HCII 2023. Lecture Notes in Computer Science, vol 14032. Springer, Cham. https://doi.org/10.1007/978-3-031-35702-2_8

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  • DOI: https://doi.org/10.1007/978-3-031-35702-2_8

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-35701-5

  • Online ISBN: 978-3-031-35702-2

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