Abstract
Studies indicate that parents consider pediatric medical encounters as stressful. One of the things they feel stressful is the uncertainty that revolves around the information in the medical prescription provided by the pediatrician since the information presented is not clear, confusing, and ambiguous. However, this feeling is more pronounced in new parents, since they do not have previous experience handling this type of health issue, it can be a significant trigger to face this type of situation and, above all, information. Based on this, a graphic restructuring was carried out from the perspective of the information design of the said medical document, that is, based on multi-scenarios and the cognitive, informational, and emotional needs of the users who interact with this design object. It was considered, in addition to the information that by law must appear in said documents, the ailment or symptom solves the medicine prescribed by the pediatrician, in such a way that, in addition to making these documents more understandable, it was sought to alleviate the stress and uncertainty that the user could feel. To validate the fact that the pediatric medical prescription was understandable and generated less stress, a questionnaire was applied to this user, the A/B Test and PSSUQ Questionnaire tool.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Alvarez-Risco, A., Del-Aguila-Arcentales, S.: Errores de prescripción como barrera para la Atención Farmacéutica en establecimientos de salud públicos: Experiencia Perú. Pharmaceutical Care España 17(6), 725–731 (2015)
Carvalho, J.M.N., Gaspar, M.F.R.F., Cardoso, A.M.R.: Challenges of motherhood in the voice of primiparous mothers: initial difficulties. Investigacion y Educacion en Enfermeria. 35(3), 285–294 (2017)
Cerezo de la Vega, M.A., Espinoza Cerezo, O.E., Techalotzi Amador, A., Tlalpan Hernández, R.M.: Elaboración Y diseño De La Receta De Enfermería/Development and Design of Nurse Prescribing. RICS Revista Iberoamericana De Las Ciencias De La Salud 5(10), 67–97 (2016). https://www.rics.org.mx/index.php/RICS/article/view/39
Comisión Nacional de Arbitraje Médico. “Elementos básicos de una receta médica”. Gobierno de México, 14 de febrero de 2020. www.gob.mx/conamed/articulos/elementos-basicos-de-una-receta-medica?idiom=es. Acceded el 1 de febrero de 2023
Garcia-Hernadez, M., et al.: Emotional design and human factors design as tool for understanding efficiency in information design process at medical documents. In: Advances in Industrial Design: Proceedings of the AHFE 2020 Virtual Conferences on Design for Inclusion, Affective and Pleasurable Design, Interdisciplinary Practice in Industrial Design, Kansei Engineering, and Human Factors for Apparel and Textile Engineering, July 16–20, 2020, USA. Springer (2020). https://doi.org/10.1007/978-3-030-51194-4_21
Hughes, R.G., Edgerton, E.A.: Reducing pediatric medication errors: children are especially at risk for medication errors. AJN Am. J. Nurs. 105(5), 79–84 (2005)
INEGI: Estadísticas de Nacimiento en el 2021. Comunicación social. 21 de septiembre de 2022. Comunicado de prensa
Jordan, P.W.: An introduction to usability. CRC Press (2020)
Nelson, A.M.: Transition to motherhood. J Obstet Gynecol Neonatal Nurs. 32(4), 465–477 (2003)
Pontis, S.: Making Sense of Field Research: A Practical Guide for Information Designers. Routledge (2018)
Street, R.L., Jr., et al.: How does communication heal? Pathways linking clinician–patient communication to health outcomes. Patient Educ. Couns. 74(3), 295–301 (2009)
Visocky O’Grady, J., O’Grady, K.V.: The Information Design Handbook. How Books (2008)
Walsh, K.E., et al.: Medication errors in the homes of children with chronic conditions. Arch. Dis. Child. 96(6), 581–586 (2011)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Garcia-Hernandez, M., Chavez-Cortes, F., Rossa-Sierra, A. (2023). Improving Pediatric Medical Prescription to Promote First-Time Parent’s Comprehension Through an Information Design Approach. In: Marcus, A., Rosenzweig, E., Soares, M.M. (eds) Design, User Experience, and Usability. HCII 2023. Lecture Notes in Computer Science, vol 14034. Springer, Cham. https://doi.org/10.1007/978-3-031-35705-3_21
Download citation
DOI: https://doi.org/10.1007/978-3-031-35705-3_21
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-35704-6
Online ISBN: 978-3-031-35705-3
eBook Packages: Computer ScienceComputer Science (R0)